Overview
Account Executive Jobs in Town of Western, New York, USA at Emplifi
Position: Account Executive – North America (Western USA)
Location: Town of Western
About Emplifi
Emplifi’s unifiedcustomer engagementplatform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.
Position Overview
The Account Executive (“AE”) is a pivotal role within Emplifi’s social sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities forcross-sellingandupselling. The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue.
The candidate must be located remotely within the western USA.
Key Responsibilities
New Business Development:
Prospect and identify new business opportunities within the designated territory or named accounts.
Develop and maintain a robust pipeline of potential clients through networking, research, and referrals.
Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives.
Account Management:
Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clients.
Understand clients’ business goals, challenges, and needs to identify opportunities for additional products and services.
Regularly review client campaigns and provide insights,optimizationsuggestions, and reports.
Cross-selling andUpselling:
Recognize opportunities to offer additional or premium services to current clients.
Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients.
Sales Strategy:
Develop and execute a comprehensive sales strategy for the assigned territory or named accounts.
Utilize CRM tools to track interactions, sales progress, and client information.
Provideregular feedbackto the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies.
Collaboration:
Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded.
Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics.
Lead Development:
Working with the Business Development team, identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies.
Qualify leads by assessing their potential needs and fit for our digital marketing solutions.
Pipeline Management:
Consistently manage and update the sales pipeline using CRM tools.
Forecast potential sales activities and revenue outcomes.
Evaluate and prioritize leads to ensure efficient time andresource allocation.
Qualifications:
Bachelor’s degree in Business, Marketing, Communications, or a related field strongly preferred.
Minimum of 5 years of sales experience, preferably in the digital marketing industry.
Proven track recordof meeting and exceeding …
Title: Account Executive
Company: Emplifi
Location: Town of Western, New York, USA
Category: Sales, Marketing / Advertising / PR
