Overview
Account Management Specialist Jobs in New York City Metropolitan Area at Macy’s
Title: Account Management Specialist
Company: Macy’s
Location: New York City Metropolitan Area
Account Management Specialist
New York, NY, United States
Full time Schedule
$77,160 – $128,640
Annually*
* based on job, location, and schedule
Job Description
Bring Your Amazing Self to Work
At Macy’s, Inc. we’re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
The Account Management Specialist serves as the primary relationship manager and thought partner, coordinating the development of strategic advertising plans with clients and internal teams. This Specialist oversees the entire client relationship, from coordinating the sales proposal with the sales team to gathering information needed for the Ad Ops team to execute the campaign. Acting as the main contact for client communication, the Specialist manages interactions from contract signing through launch, campaign optimization, and post-campaign reporting, working closely with the Analytics team. The Specialist also seeks ways to improve client relationships and identifies new opportunities to grow accounts with Macy’s Media Network. This role offers a unique opportunity to work in an entrepreneurial environment with a new market offering and a small, agile team, supported by the resources, organizational backing, and vendor relationships of an industry leader.
What You Will Do
Establish yourself as a trusted advisor and thought partner for clients.
Act as the main point of contact and coordinate inputs from clients and cross-functional stakeholders.
Update trackers and project plans to keep the team informed about clients and campaigns.
Lead client meetings and spearhead the creation of PowerPoint presentations with input from cross-functional partners.
Contribute to the development of thoughtful, innovative, and strategic marketing plans for advertisers based on a deep understanding of Macy’s onsite and offsite offerings, thorough knowledge of advertisers’ objectives and KPIs, and within the framework of business rules.
Maintain and adhere to the rate card, focusing on yield management as vendor relationships are fostered and contracts negotiated.
Partner with Creative and Ad Operations counterparts to ensure plans are integrated and executed appropriately.
Skills You Will Need
Relationship Management: Ability to effectively manage relationships, both internal and external, by building trust, understanding client needs, and fostering collaboration.
Communication and Presentation: Proficiency in conveying ideas clearly and persuasively, both verbally and in writing, and adeptness in creating compelling presentations to engage clients and stakeholders.
Strategic Planning and Analysis: Capability to analyze data, identify trends, and develop strategic marketing plans tailored to meet advertisers’ objectives and key performance indicators (KPIs).
Project Management and Organization: Skill in efficiently organizing and managing projects, maintaining accurate records, and ensuring timely delivery of tasks while paying meticulous attention to detail.
Technical Prof…
