Account Manager

Overview

Account Manager Jobs in Mumbai, Maharashtra, India at HGS Interactive

** Female candidates only*

*

Job Description:

Client Relationship

Management:  Build and maintain strong, long-lasting client relationships. Act as the main point of contact and manage client expectations.

Strategic Planning

:  Understand client business goals and objectives to develop digital strategies in

collaboration

with the agency’s creative and technical teams.

Project Management

:  Coordinate internal resources and third parties/vendors for the flawless execution of projects, ensuring that all client projects are delivered on-time, within scope, and budget.

Communication

:  Serve as the lead point of contact for all client account management matters, ensuring timely and successful delivery of solutions according to client needs and objectives.

Internal Liaising:  Working with the heads of internal department, to manage teams in delivering on time results/output in order to retain and grow all customer accounts, taking responsibility for the quality of work carried out by all team members.

Feedback and Reporting:  Collect client feedback, monitor campaign performance, and generate performance reports to share with clients and internal stakeholders.

Problem Solving

:  Identify client issues and concerns, proactively address them, and work collaboratively with the agency team to find effective solutions.

Business Development:  Assist in identifying growth opportunities with existing clients and potentially participate in new business pitches.

Billings:  To manage account billings, spends tracking and collections

Required Skills &

Qualifications:

Bachelor’s degree in Business, Marketing, Communications, or related field.

A minimum of 5 years’ experience, in a digital marketing agency

Excellent understanding of Social Media marketing and paid marketing

Proven experience as a Client Servicing Manager or similar role, ideally in a digital agency setting.

Strong understanding of digital marketing strategies and digital production processes.

Excellent presentation,

communication

and negotiation skills, with experience liaising with clients at senior level.

Ability to manage multiple projects simultaneously while maintaining strict

attention to detail

.

Strong,

dynamic

& groomed personality

Location:

We have offices in Andheri and Vashi.

Title: Account Manager

Company: HGS Interactive

Location: Mumbai, Maharashtra, India

Category: Marketing / Advertising / PR (Client Relationship Manager)