Overview

Administrative and Marketing Coordinator Jobs in Missouri City, TX at Got-Someone

Overview:

We are seeking a detail-oriented and proactive Administrative & Marketing Coordinator to support our team in various operational areas, including marketing assistance, return goods authorization (RGA) processing, general administrative tasks, and customer service. This role is ideal for someone who thrives in a dynamic environment and enjoys handling a mix of responsibilities.

Key Responsibilities:

Marketing Support

Assist with marketing initiatives, including social media updates, content creation, and email campaigns.
Help coordinate marketing materials, product promotions, and website updates.
Support trade show and event planning efforts.

Administrative Support

Returns & Order Management (RGA Processing)
Manage and process Return Goods Authorizations (RGAs), ensuring accuracy and timely resolution.
Handle problem shipments with carriers and customers.
Handle correspondence and communication between departments.

Customer Service

Act as a back up for Customer Service when needed to respond to customer inquiries via phone and email, providing timely and professional support when needed.
Address order-related questions and assist in resolving issues as needed.
Maintain positive customer relationships by providing exceptional service.

Qualifications:

Strong organizational skills with the ability to multitask.
Excellent communication and interpersonal skills.
Minimum 2 years experience in customer service, marketing, and administrative roles preferred.
Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with CRM or ERP systems is a plus.
Ability to work both independently and as part of a team.

Job Type: Full-time

Pay: $23.00 – $25.00 per hour

Expected hours: 40 per week

Benefits:

Health insurance
Paid time off

Schedule:

8 hour shift
Day shift

Ability to Commute:

Missouri City, TX 77489 (Required)

Work Location: In person

Title: Administrative and Marketing Coordinator

Company: Got-Someone

Location: Missouri City, TX

 

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