Overview
Change Management Manager/Communication Management Jobs in Mumbai, Maharashtra, India at OCS India
Position: Change Management Manager (Change & Communication Management)
Looking for a Change &CommunicationManager to join us at Mumbai Location.
The primary responsibility will be to support the program of work to create and implement achange managementstrategy based on OCS strategy standards and devise an internalcommunicationand training plans that maximizes employee adoption and usage whilst minimizing resistance.Communicationwill play a pivotal role in the strategy and strong emphasize will be relied on in this regard.
The ideal candidate will be able to use their experience learned in previous HRIS transformation programmes to execute the most suitable solutions for our different user groups across the business. They will be able to implement a change program that is engaging, ensures adoption of the new processes and systems, ultimately contributing to the successful delivery of the project.
KEY TASKS & RESPONSIBILITIES
Functional
Analyze change impact and manage anticipated resistance.
Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders.
Create and deliver the change and internal communications strategy that is aligned with project plans and objectives.
Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet, videos, brochures, leaflets, posters, project newsletter or regular email bulletin.
Compose and deliverexcitingand engaging communications.
Manage comprehensive internal communications that encompass all levels of the organization.
Plan and host engagement events.
Draft messages or scripts from senior executives for presentation to employees in written or spoken form.
Ensure internal communications messages are consistent across all mediums and for different departments of the organization.
Build robustcommunicationschedules and control programmes.
Respond to feedback from staff and adjust communications content accordingly.
Monitor feedback and rate of adoption of agreed changes.
Leverage existing OCS tools (OCS Academy, etc.) to host and deliver training materials.
Work closely with the Integration Communications lead, to ensure bi-weekly newsletters are included by the Sponsor and any internal marketing campaigns include Project updates and progress are programme in and meet communications standards.
Leverage Digital Communications as part SharePoint Site, etc.
Set up regular engagement sessions with Change Champions and key stakeholders.
Coach project team and trainers in the preparation and delivery of lesson plan and materials to ensure effective communications.
Evaluate and ensure user readiness.
General
Avoid conflict of interests between personal interests and the interests of the OCS group.
Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
Act in good faith and promote the long-term success of each company within the OCS group for the benefit of all members and wider stakeholders.
Adhere to and promote the OCS group’s policies on equality &diversity, information security, health and safety and data protection in performing their duties
Support and promote the OCS group’ssustainabilityplans and policies, including the Carbon Management Plan, and carry out duties in a resource-effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.
QUALIFICATIONS…
Title: Change Management Manager/Communication Management
Company: OCS India
Location: Mumbai, Maharashtra, India
Category: Management, Marketing / Advertising / PR
