Overview
Client Care Outreach Coordinator Jobs in Pine Bluff, Arkansas, USA at Palco, Inc.
Position: CLIENT CARE OUTREACH COORDINATOR
CLIENT CARE OUTREACH
Discover a rewarding career at Palco Choice.Join Palco Choice as a Client Care and Community Coordinator and make a lasting impact by connecting with local communities and promoting meaningful initiatives. In this role, you will drive local marketing campaigns to enhance Palco Choice’s visibility and build strong connections within the community. Responsibilities include coordinating marketing campaigns, organizing events, and developing partnerships with local businesses and organizations to support Palco Choice’s mission.
The ideal candidate will bring a passion forcommunity engagement, creativity in marketing strategies, and the ability to build and maintain relationships with healthcare partners. This role is an excellent opportunity tomake a differenceby promoting Palco Choice’s values and services while contributing to the well-being of the seniors and communities we serve.
Key Responsibilities
Develop and nurture relationships with local organizations and businesses to advance Palco Choice’s initiatives.
Represent Palco Choice atcommunity events, meetings, and other gatherings to fosterbrand awareness.
Plan, execute, and evaluate marketing campaigns and community-focused events.
Collaborate with the marketing team to design promotional materials, including flyers, brochures, social media content, and press releases.
Organize and managecommunity events, such as health fairs, workshops, and promotional activities.
Conduct market research to identify community needs, preferences, and trends to guide marketing efforts.
Track and analyze data to measure the success of campaigns and events, providing actionable insights for improvement.
Act as abrand ambassador, ensuring consistent messaging and representation of Palco Choice’s values.
Secondary Responsibilities
Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
Relay new client details and care plan to staffing department to ensure appropriate Caregiver matching.
Set tasks for follow up and direct the lead management process for prospects as directed.
Work with other team members to coordinate various aspects of a client’s care.
Own all aspects ofclient relationshipfor the first 30 days.
Conduct client/Caregiver introductions with every new client.
Create new client records in the current operating system and in SharePoint.
Education
And Experience
Some college preferred.
One year experience in home care, health care or senior-related industry required; an equivalent combination ofeducationand work experience may be considered.
One year experience in a marketing role.
Skills And Abilities
Excellent oral and writtencommunication skillsand the ability to listen effectively.
Ability to work independently, maintain confidentiality of information, and meet deadlines.
Ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making.
Must demonstrate discretion, integrity, and fair-mindedness consistent with company standards, practices, policies, and procedures.
Ability to organize and prioritize daily, monthly, and yearly work.
Ability to establish good working relationships with office colleagues, the franchise owner, clients, and the community.
Ability to present a professional appearance and demeanor.
Ability to operate office equipment.
Must be pat…
Title: Client Care Outreach Coordinator
Company: Palco, Inc.
Location: Pine Bluff, Arkansas, USA
Category: Marketing / Advertising / PR, Healthcare
