Overview
Client Support Representative Jobs in Toronto, Ontario, Canada at Ace Management Group
​Ace Management Group specializes in the development of advertising and promotional marketing campaigns for our
diverse
client base. Our North York based office is committed to helping our clients build their brands’ equity. We do this by creating and executing promotional advertising events that create buzz and increase profitability among our clients’ target demographic. As a
Client Support
Representative your main responsibility will be to assist the Advertising Account Manager and promotional sales team in the creation, implementation, and execution of direct marketing & promotional strategies for advertising campaigns across the North York area designed to fit specific clients’ needs.
As a Client Account Representative you will:
Become familiar with our client’s products and services to ensure you can offer customers the right packages  Understand how our client’s technology can enhance and simplify customer’s lives Proactively engage and establish strong relationships with customers, making them feel valued and at ease from the first point of contact  Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.
Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them. Provide exceptional client experience, focusing on hospitality and elevation through selling skills Use effective selling techniques in a natural, warm, and elevated manner  Select the right products matched to client needs and benefits and effectively use cross- and
upselling techniques
. Perks:
Be part of a successful team with acknowledged accomplishments Uncapped
commission structure
with additional bonuses A culture that supports
leadership
growth through training and mentoring. Fun
team-building activities
and weekly team nights Travel opportunities for networking, conferences, and
leadership development
. A lively and
inclusive work environment
with a team that feels like family What You Need to Get Started: 1-2 years in a customer-based role Excellent interpersonal skills, tact, and a track record of success with customer-facing roles Ability to handle pressure, prioritize, and multi-task during the course of a business day Tech-savvy, or the ability to pick up concepts quickly Enthusiasm and aptitude for learning new skills
Qualifications:
Must be able to communicate fluently in English A university degree or college diploma in communications, marketing, public relations or a related field preferred Strong interpersonal skills and presentation skills Ability to balance multiple priorities and meet deadlines Must be able to work in a
fast-paced environment
Able to work at the speed of the business and meet tight deadlines Keen
attention to detail
and very process-oriented Travel to on-site promotional advertising & marketing areas will be required
Title: Client Support Representative
Company: Ace Management Group
Location: Toronto, Ontario, Canada
Category: Sales (Client Relationship Manager), Marketing / Advertising / PR (Client Relationship Manager)
