Overview
Communications Assistant Jobs in Charlotte, NC at Web Craft Stylers
We are seeking a dedicated, detail-oriented, and enthusiastic Marketing Coordinator to join our dynamic team. In this role, you will gain hands-on experience in a wide range of marketing, public relations, and community management initiatives. From supporting PR campaigns and developing marketing strategies to fostering an engaged online community, this position offers an excellent opportunity to build a well-rounded skill set and make a meaningful impact on our brand’s growth.
Key Responsibilities:
Public Relations Support –
Execute communication strategies and maintain a positive public image for all our brands.
Monitor media coverage, track company mentions, and compile detailed reports to measure PR effectiveness.
Help plan and coordinate press events and other promotional activities.
Maintain relationships with journalists, bloggers, and other media representatives by updating contact databases and participating in outreach initiatives.
Community Management –
Monitor and manage online forums, social media groups, and other community platforms to ensure a positive, inclusive environment.
Moderate discussions, address user inquiries, and escalate technical issues when necessary.
Create engaging content—such as announcements, polls, and interactive posts—to encourage participation and a sense of belonging among community members.
Track community metrics and gather feedback to refine engagement strategies and improve user satisfaction.
Marketing Initiatives –
Collaborate with marketing and advertising teams to develop and execute strategies that align with organizational goals.
Contribute creative ideas to expand and enhance marketing channels, including social media and email campaigns.
Participate in all phases of marketing campaigns, from initial research and planning to execution and analysis.
Conduct market and competitor research to inform strategic decision-making and optimize brand positioning.
What You’ll Gain:
A comprehensive understanding of marketing, public relations, and community management in a fast-paced, digital environment.
Practical experience with social media management, CRM systems, and various marketing and community engagement tools.
Insight into industry trends, competitor analysis, and public opinion shaping brand perceptions and marketing strategies.
The opportunity to collaborate with diverse teams—PR, marketing, and content—to drive impactful campaigns that foster brand loyalty and user engagement.
Tasks:
Plan and oversee social media initiatives across all platforms.
Gather and analyze data from marketing campaigns and social media posts, both quantitatively and qualitatively.
Conduct market research and analyze competitors.
Provide administrative support to the marketing team for daily tasks.
Assist with marketing and advertising activities, including social media, direct mail, and web promotions.
Prepare engaging and professional promotional presentations.
Help distribute marketing materials effectively.
Maintain and update the company database and Customer Relationship Management (CRM) systems.
Assist in the planning and execution of events.
Requirements:
Education: A Bachelor’s or Master’s degree program in Business or Marketing.
Technical Proficiency –
Expertise in social media platforms.
Knowledge of CRM software.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
Skills and Attributes –
A strong desire to learn and a proactive professional attitude.
A solid understanding of various marketing techniques.
Exceptional verbal and written communication skills.
Strong understanding of social media platforms (e.g., Instagram, Twitter, LinkedIn, Facebook).
Experience with media monitoring tools (e.g., Meltwater, Cision, or Hootsuite).
Familiarity with marketing-related software and online tools, such as CRM platforms, online analytics, and Google Ads.
A genuine passion for the marketing industry and a commitment to staying updated on best practices and trends.
Job Types: Full-time, Part-time
Pay: $300.00 – $350.00 per month
Benefits:
Professional development assistance
Schedule:
Monday to Friday
Work Location: Remote
Title: Communications Assistant
Company: Web Craft Stylers
Location: Charlotte, NC
