Overview
Communications Operations Specialist Jobs in Salt Lake City, UT at Western Governors University
Position Summary
The Marketing & Communications Associate supports the organization’s marketing, communications, and brand development initiatives to enhance stakeholder engagement and promote services for individuals with IDD and autism. This role implements strategic communications, manages social media presence, and supports special events while maintaining brand integrity. The position requires close collaboration with the executive team, program directors, and third-party vendors to ensure aligned messaging and successful execution of marketing initiatives.
Essential Functions
Strategic Collaboration
Partner with executive team and program directors to develop and execute communication strategies that align with organizational goals and mission for the IDD and autism community
Manage relationships with third-party vendors, including design agencies, printers, and event vendors, while ensuring cost-effective delivery of marketing materials
Support executive leadership with presentation development, communications materials, and strategic messaging for key stakeholder engagement.
Content Creation & Social Media Management
Create and manage engaging content across all social media platforms to highlight organizational achievements, industry news, and program impacts while maintaining brand voice and growing audience engagement.
Manage website content and design, including development of new microsites, ensuring content remains fresh and aligned with organizational objectives while conducting regular analytics review . Write and edit compelling content for various channels, including newsletters, press releases, website updates, and marketing collateral
Research and implement innovative social media marketing techniques, staying current with platform trends and best practices to enhance brand awareness and community engagement. Maintain brand consistency across all communications while upholding organizational voice and messaging standards.
Marketing & Communication
design and produce comprehensive marketing collateral (print and digital) for events, programs, and organizational initiatives while maintaining brand integrity and messaging consistency
Develop and execute strategic marketing campaigns, including content creation for newsletters, press releases, and internal communications that effectively promote organizational mission and values
Collaborate with program teams to gather success stories and create compelling narratives that showcase organizational impact while maintaining the CRM database and communication records.
Event Planning & Support
Assist in planning and executing special events, including fundraising initiatives and community programs.
Coordinate event promotion, including digital and print marketing materials.
Support sponsorship tracking and donor communications for events.
Database & Administrative Management
Maintain organizational records in CRM database systems.
Track project timelines and manage communications calendar.
Monitor and report on marketing and communications budget activities.
Required Qualifications
Bachelor’s degree in marketing, Communications, Public Relations, or a related field
1-3 years of professional experience in communications or marketing
Proficiency in social media management platforms and analytics tools
Experience with Adobe Creative Suite, Canva, and content management systems
Strong writing and editing skills with the ability to create content for various platforms.
Experience in event planning and execution
Demonstrated ability to work effectively with executive leadership and diverse stakeholders.
Required Competencies
Creativity and innovative thinking
Strong organizational and time management skills
Detail-oriented with the ability to manage multiple projects.
Customer focus and service orientation
Drive for results and strategic agility
Commitment to diversity, equity, and inclusion
Excellent interpersonal and relationship-building skills
Ability to communicate effectively with various levels of leadership.
Title: Communications Operations Specialist
Company: Western Governors University
Location: Salt Lake City, UT
