Overview
Community Manager Jobs in New York City Metropolitan Area at Office Villas
Title: Community Manager
Company: Office Villas
Location: New York City Metropolitan Area
The Role:
The Community Manager will be responsible for managing the daily needs of a workspace community while building relationships with members to enhance their experience within the Office Villas community. Duties include (but not limited to):
Helping support the concierge function and contributing to the quality of our front desk experience.
Business development and community engagement, including tasks like planning member events.
Developing relationships with Office Villas members.
Responding to member requests efficiently and personally – you will be given the tools and knowledge to answer just about any request that comes your way.
Ensuring that regular systems are operating smoothly and assisting when necessary.
Assisting members in the onboarding and offboarding process.
Engaging with and conducting tours with prospective members.
Receiving and distributing members’ mail and packages.
Providing for the needs of the community members, responding to members’ requests efficiently
Upselling services including dedicated desks, virtual offices, and parking permits.
Liaising with maintenance and cleaning crew to ensure the cleanliness of the building.
Stocking and maintaining supply areas throughout Office Villas.
The Person:
The ideal person will have an outgoing, confident demeanor and will enjoy working in a fast-paced entrepreneurial environment. Key attributes include:
Personable and outgoing with a natural ability to upsell.
Practices empathy in abundance.
A team player with capacity to foster and maintain positive working relationships with stakeholders, including members, vendors, and team members.
Excellent organizational and time management skills.
Ability to take initiative, use good judgment, and demonstrate a strong sense of urgency with a keen attention to detail when carrying multiple projects through to completion.
An innovator who brings a fresh perspective and new ideas to everything.

Requirements:
Able to communicate professionally, both verbally and in writing.
Proficient with Microsoft Office Suite and Google Workspace
Self-motivated with a desire to learn new things.
Proven customer service skills.
Bachelor’s degree or equivalent experience.
Minimum 12-18 months work experience.
Available 40 hours per week between 9am – 5:30pm Monday-Thursday and 9am-3pm on Fridays.
