Overview
Community Outreach Coordinator Jobs in Niagara Falls, Ontario, Canada at Tripshepherd
Community Outreach Coordinator
Location:Niagara Falls, Ontario (with potential travel)
Reports to:Head of Marketing (Brandon Mimms) & Operations (Tope Akinwumi)
About Tripshepherd
Tripshepherd is redefining travel by creating authentic, locally-driven experiences that connect travelers with passionate experts, influencers, and hosts worldwide. We believe intransformational travel—where exploration isn’t just about visiting a place, but truly experiencing it, guided by those who know it best.
We’re a fast-growing, high-energy startup with avision-driven culture—we thrive oninnovation,collaboration, and pushing boundaries. If you’re excited about building a global network of creators and shaping the future of travel,this role is for you.
What is a Co-Creator at Tripshepherd?
A Co-Creator is any passionate individual—local guide, influencer, or experience host—who designs and delivers unique travel experiences on our platform. They’re the heart of Tripshepherd, bringing authentic, memorable adventures to travelers worldwide.
AsCo-Creator Onboarding & Partnerships Manager, your mission is to find, onboard, and empower these creators, ensuring they have the tools, training, and community support to thrive on the platform.
Key Responsibilities
Co-Creator Recruitment & Outreach (Primary)
Actively identify and recruit high-quality co-creators through social media, networking events, and direct outreach.
Manage inbound applications and selectively onboard top-tier creators.
Develop and execute outreach campaigns across Instagram, Linked In, and niche travel communities to drive sign-ups.
Onboarding & Training
Guide new co-creators through experience concepting, pricing, storytelling, and video content.
Partner with marketing to equip creators with tools and strategies for self-promotion.
Provide ongoing coaching and feedback to help co-creators refine and optimize their experiences.
Community Engagement & Retention
Foster a thriving co-creator community through webinars, virtual meetups, and localized gatherings.
Implement engagement strategies (creator spotlights, feedback loops) to maximize retention and satisfaction.
Identify churn triggers and proactively address creator concerns to retaintop talent.
Tracking & Performance Optimization
Own key performance metrics, including:
Number of co-creators onboarded per city
Experience activation rate(how many creators successfully launch experiences)
Quality benchmarks(reviews, engagement, revenue)
Use data-driven insights to refine recruitment and onboarding processes.
Work closely with product & tech teams to improve self-Cserve onboarding tools.
Scaling & Growth
Develop scalable onboarding materials, including training guides, self-serve tutorials, and community resources.
Establish partnerships with travel influencers and niche communities to attract future co-creators.
Align with Tope (Ops) and Brandon (Marketing) to match supply and demand in launch cities.
Who You Are
Must-Haves
2–5 years of experience in sales, influencer relations, community management, or a similar front-facing recruitment role.
Proven track recordof leading outreach campaigns and closing partnerships.
Exceptionalcommunication skills(written, verbal, and presentation) with the ability to engage across social media.
Highly organized and comfortable with data analytics tools (Google Sheets, CRM software).
Passionate about community-building and fostering long-term engagement.
…
Title: Community Outreach Coordinator
Company: Tripshepherd
Location: Niagara Falls, Ontario, Canada
Category: Marketing / Advertising / PR, Customer Service/HelpDesk
