Overview
Corporate Communications Manager (Social Media) Jobs in Bengaluru, Karnataka, India at Firstsource
Title: Corporate Communications Manager (Social Media)
Company: Firstsource
Location: Bengaluru, Karnataka, India
Designation – Sr. Manager – Corp Communication (Social Media Lead)
Location – Bangalore/Mumbai (Hybrid)
Click her to apply – Application for Social Media Lead
Firstsource is at a pivotal phase of growth and transformation, and social media plays a crucial role in shaping how we are perceived by the world. As we expand our impact, we need a bold, strategic, and compelling digital presence—one that reflects our purpose, culture, and leadership in the industry.
We’re looking for a social media rockstar to join our Corporate Communications team at Firstsource! As our Social Media Lead, you will drive Firstsource’s online identity and driving meaningful conversations. This role requires a strategic thinker with a creative mindset, strong storytelling abilities, and a passion for crafting compelling digital narratives
This position will report to the Associate Director – Corporate Communications.
If you’re a social media fiend, who understands the power of storytelling, thrives in a fast-paced environment, and knows how to turn engagement into influence – this role is for you.
Role and key responsibilities:
Organic social content
Develop and curate high-impact, engaging content that strengthens Firstsource’s reputation across key strategic pillars
Ensure all social media content aligns with organizational messages, business objectives and builds a strong narrative for the brand
Partner with cross-functional internal stakeholders to identify and build relevant, impactful, and engaging content
Collaborate with the design team to ideate and create visual communication that engages the audiences and effectively delivers the message
Employee & Leadership Advocacy
Build a strong employee advocacy program to amplify key initiatives and company culture.
Support leadership advocacy through tailored content strategies
Monitor and optimize employee-generated content for continuous impact and engagement
Analysis and reporting
Developing regular reports on social media performance and presence
Recommending action basis insights/trends and best practices
Lead ORM reporting and response process
Recruitment marketing
Act as a strategic business partner to the HR team, supporting on all recruitment marketing related initiatives, across firstAlum (Alumni Network), LinkedIn Life, Glassdoor, Indeed, etc.
Develop and execute a compelling employer brand strategy on social media to showcase Firstsource as a great place to work.
Regularly assess and refine content to ensure messaging stays fresh, relevant, and aligned with employer brand goals.
Stay up to date with recruitment marketing trends, employer branding innovations, and industry best practices.
Conduct competitive analysis to ensure Firstsource remains a top employer of choice on digital platforms.
Skills and experience:
8 years of experience in communications, and content development, with proven experience in managing social media for a brand
Strong knowledge of branding, content strategy and corporate communications in a global setting
Exceptional communication skills in English (written and verbal)
Ability to develop and execute creative, strategic, and data-driven social media campaigns
Experience working in a fast-paced, dynamic environment, with virtual teams across time zones and locations
Strong stakeholder management and collaboration skills
Detail-oriented with a process-driven approach to documentation and execution.
Ability to adapt messaging for different platforms and audiences.
Ability to come up with creative, innovative ways to build interest and engagement across audiences
