Overview
Creative Operations Manager Jobs in United States at Fuse Fundraising
Description
Does this sound like you?
As the Revenue and Marketing Operations Analyst and HubSpot Admin at Lytho, you will report to our VP of Sales and be responsible for the systems’ configuration and maintenance. Working closely with our sales and marketing teams, you will help them get the most out of HubSpot’s capabilities to support sales and marketing operations and troubleshoot user/system issues as they arise. This dual-role position will be responsible for aligning marketing, sales, and customer success operations to drive efficiency, revenue growth, and data-driven decision-making. The ideal candidate will have a strong background in HubSpot administration, marketing automation, CRM, and pipeline/revenue analytics. If you have an in-depth knowledge of HubSpot, a desire to play an important role in sales and marketing, and strong communication skills then you just might be the Lythonian we are looking for!
What you’ll do here:
Create and manage reports, dashboards, and analytics to track key revenue and operational metrics.
Work with sales leadership to optimize pipeline management, forecasting, and sales processes.
Work with marketing leadership to execute marketing automation workflows within HubSpot to nurture leads, trigger personalized communications, and streamline campaign delivery across multiple channels.
Automate and improve lead routing, assignment, and tracking processes to ensure efficient follow-ups.
Collaborate with sales, marketing, and finance to ensure proper tracking of revenue and forecasting accuracy.
Set up and manage user accounts, permissions, and access levels within HubSpot.
Design and implement custom properties, fields, and data structures to align with business needs.
Create and maintain custom dashboards, reports, and visualizations to track key performance metrics.
Ensure data quality by identifying and resolving duplicate records, cleaning up outdated information and implementing data validation rules to maintain accuracy within the CRM.
Develop data import and export processes to integrate with other systems.
Troubleshoot user issues and answer questions regarding the platform and develop user guides and documentation for best practices within HubSpot.
Connect HubSpot with other business applications and tools through integrations and manage API keys and access to ensure data synchronization between systems.
Monitor key performance indicators (KPIs) within HubSpot to identify areas for improvement.
Analyze user behavior and data trends to refine workflows and automation strategies and propose and implement changes to optimize HubSpot usage across the organization.
Provide ongoing cross departmental training to increase effective use HubSpot features.
What we’re looking for:
3+ years’ of relevant and hands on experience with HubSpot in a sales or marketing operations role.
Strong understanding of HubSpot platform features, including CRM, marketing automation, sales tools, and reporting capabilities (HubSpot certification a plus).
Hands-on experience with lead scoring, automation workflows, and CRM integrations.
Knowledge of marketing attribution models, lead lifecycle tracking, and pipeline optimization.
Ability to interpret data, identify trends, and use insights to inform decision-making.
Excellent written and verbal communication to effectively train users and collaborate with cross-functional teams.
Ability to troubleshoot technical issues and find solutions to complex problems within the HubSpot platform.
Capability to manage multiple projects simultaneously, including implementation of new features and system updates.
*** Although we recruit from many locations in the U.S., our preference of location in the U.S. is North Carolina and states surrounding North Carolina for easy access. Currently, we are not hiring candidates who reside and work from outside of the United States as well as OH, WA, NY, CA, NH, HI, CT and Chicago, IL, due to legal and business registration reasons.
Why become a Lythonian?
We know that our people are what make us great! We continue to invest in resources and programs to support the wellbeing and growth of each Lythonian, both professionally and personally.
Benefits: We offer diverse benefits to support the health, wellbeing, and futures of our people and their loved ones, including: unlimited PTO; paid parental leave; paid gender transition leave; “Summer Fridays” (half-days on Fridays during the summer months); medical, dental, vision, disability, life, and accident insurance; EAP services; and 401K with match.
Remote Work & Flexibility: We are a “Remote First” workplace, where Lythonians have the flexibility and autonomy to balance work and personal needs. We care about the work you deliver, not the hours you spend online.
Room for Growth: We love to see our team grow and thrive! In our current stage of rapid growth, there are plenty of opportunities to develop in your career and/or learn new skills.
Values We Live By: Our overarching value is “Let People Run”, and this guides every decision we make. We recognize that people perform their best when they are provided the resources they need in combination with ownership and autonomy to make an impact!
Diversity & Inclusion: We don’t just accept differences, we celebrate them! We are a diverse group with people from all over the world, and our priority is to foster a safe and welcoming environment for all. We have a dedicated committee that focuses on diversity, equity, and inclusion at Lytho.
Lean In Circle: We offer Lythonians who identify as women (or allies of women!) the opportunity to come together to create connections, receive peer mentorship, inspiration, and build leadership skills. Lytho is proud to be an Equal Employment Opportunity employer, as we know that diverse characteristics, backgrounds, thought processes, and viewpoints lead to innovation and growth! We are committed to fostering a safe and inclusive environment for all Lythonians to bring their authentic selves. If you need assistance or reasonable accommodation, please contact Human Resources at [email protected] #LI-Remote
About Lytho We are a growing, global software company that is obsessed with the needs of brand and creative teams. We started as the first online proofing solution and evolved into a full Creative Operations Platform – so our customers can better collaborate across their organizations to achieve better content outcomes. Our core value, “Let. People. Run.” guides every decision we make. We equip our employees with guidance, direction, and resources so that they do their best work with both autonomy and accountability.
While we are a remote-first company, with employees working from home across the United States and the Netherlands; we recognize that “perfect work environment” is different for everyone, so we have an optional physical workspaces in Durham, NC where we can maintain personal connections as needed. We are a group of passionate, curious, and unique individuals who value transparency and continuous development.
Title: Creative Operations Manager
Company: Fuse Fundraising
Location: United States
