Overview
CRM Manager Jobs in London, England, UK at Pertemps London
Customer Relationship
Manager with Product Launches Experience
Location:
Central London
(Chancery Lane)
Hybrid (Office-based once every two weeks) Salary:
£55,000 per annum
Are you a CRM expert with a passion for product launches and
customer engagement
?
Our client is seeking an experienced and strategic CRM Manager to drive customer lifecycle marketing, retention, and engagement within the adult services and classified advertising sector. This is an
exciting
opportunity to shape CRM-driven product launches, optimise customer journeys, and lead data-driven marketing campaigns in a
fast-paced
, high-growth digital marketplace.
Key Highlights:
Work in the adult services sector, a
dynamic
and evolving industry. Lead
customer engagement
, retention, and loyalty through strategic CRM campaigns. Be at the forefront of product launches and CRM-driven marketing strategies. Must be comfortable working with adult content and advertising. What Youll Be Doing CRM Strategy & Execution Develop and implement multi-channel CRM campaigns to support product launches and
customer retention
.
Define and execute personalized lifecycle marketing strategies to maximize engagement and conversions. Optimize segmentation and automation to deliver targeted and effective communications. Product Launch &
Customer Engagement
Integrate CRM strategies into go-to-market plans for new product launches. Design and manage email, SMS, push notifications, and in-platform messaging to enhance user engagement. Use customer insights and data to drive loyalty and reduce churn.
Data-Driven Insights & Optimisation Track and analyse CRM performance metrics (open rates, retention rates, CLV, churn). Leverage analytics tools to refine and optimize CRM strategies for improved engagement and ROI. Work closely with Marketing, Product, and Data teams to ensure seamless campaign execution.
Leadership
&
Collaboration
Manage and mentor a small team, fostering a culture of
innovation
and
data-driven decision-making
.
Collaborate with
cross-functional teams
to integrate CRM insights into wider marketing efforts. Act as the go-to expert for CRM best practices, automation tools, and
customer engagement
strategies. What Were Looking For Proven experience in CRM management with a strong focus on product launches and
customer engagement
. Expertise in email, SMS, push notification, and automated marketing workflows. Strong
analytical skills
with experience in CRM and analytics platforms (Hub Spot, Salesforce, Google Analytics, etc.)
Data-driven mindset with the ability to translate insights into
impactful
campaigns. Exceptional
communication
and
leadership
skills. Comfortable working in the adult services sector and handling adult content. Why Join?
Unique opportunity
to work in a high-growth and fast-evolving industry. Hybrid working
only one office day every two weeks. Shape the future of CRM strategy and product marketing in a
dynamic
market. If youre a CRM-driven marketing expert looking for an
exciting
challenge in a niche industry, wed love to hear from you!
Title: CRM Manager
Company: Pertemps London
Location: London, England, UK
Category: Marketing / Advertising / PR (CRM, Digital Marketing)
