Overview
Customer Experience & Marketing Liaison Jobs in Baltimore, MD at Baltimore Bark House
Are you a people person who loves dogs? Do you thrive in a fast-paced environment and have a knack for organization, customer service, and social media? Baltimore Bark House is looking for a Front Desk Receptionist & Marketing Assistant to be the welcoming face of our business!
About Us:
Baltimore Bark House is a premier dog daycare, boarding, training, and grooming facility. We pride ourselves on providing top-notch care for dogs while offering excellent customer service to their humans.
What You’ll Do:
Reception & Sales:
Greet clients (both two-legged and four-legged) with warmth and professionalism.
Answer phone calls and assist clients with bookings, questions, and concerns.
Update and maintain accurate client and pet records.
Process payments and promote our services, enrichment add-ons, and packages.
Marketing & Social Media:
Create engaging content (photos, videos, captions) for social media.
Assist in scheduling and posting to platforms like Instagram, Facebook, and TikTok.
Respond to online inquiries and engage with our online community.
Admin & Organization:
Keep the front desk area tidy and organized.
Assist with emails, client follow-ups, and promotional outreach.
Support other team members as needed.
What We’re Looking For:
Friendly & Professional – You love working with people and dogs!
Tech-Savvy – Comfortable with booking software, social media, and basic office tools.
Sales-Minded – Able to upsell services and confidently answer client questions.
Organized & Detail-Oriented – Can juggle multiple tasks while staying focused.
Strong Communication Skills – Clear, professional, and personable in person, on the phone, and online.
Apply today and join the Baltimore Bark House pack!
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Shift:
Evening shift
Morning shift
Ability to Commute:
Baltimore, MD 21224 (Required)
Ability to Relocate:
Baltimore, MD 21224: Relocate before starting work (Required)
Work Location: In person
Title: Customer Experience & Marketing Liaison
Company: Baltimore Bark House
Location: Baltimore, MD
