Overview
Customer Marketing Manager Jobs in San Francisco, California, USA at Abridge AI Inc.
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform waspurpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and ourpurpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.
The Role
We are seeking a talented Customer Marketing Manager to join ourdynamic,fast-pacedmarketing team. As the Partner Marketing Manager, you will play a key role in lead generation, showcasing partner success, driving product adoption, and enhancing partner satisfaction. Your responsibilities will include crafting output-driven narratives, developing educational content, and providing tailored marketing support to strategic accounts. This role requires creativity, strategic thinking,attention to detail, and strongproject managementskills to amplify client relationships and showcase the value we deliver.
This is a hybrid role; candidates must be within a commutable distance of San Francisco OR NYC to be considered.
What you’ll do
Customer success stories:Identify and develop compelling partner success stories through case studies, testimonials, videos, and other formats, tying into larger brand campaigns and strategic narratives.
Customeradvocacy:Build and maintain strong relationships with key partners (clients) to understand their needs, identifyadvocacyopportunities, and create co-marketing initiatives.
Engagement marketing:Work with Partner Success to launch creative ways to drive clinician engagement and adoption.
Customereducation:Develop engaging and effective educational content and onboarding materials tailored to various customer segments and learning styles.
Strategic client marketing support:Deliver premium, customized marketing materials to our strategic accounts, ensuring a personalized and high-touch experience.
Campaign Management:Handle the day-to-day execution of partner success campaigns and updates to educational content.
What you’ll bring
Bachelor’s degree (or equivalent experience) in Marketing, Communications, Business, or a related field, preferably within the healthcare or enterprise health systems sector.
4-6 years of experience in customer marketing at a growth-stage company.
Proven track recordof creatingimpactfulpartner success stories and educational content.
Why Work at Abridge?
Be a part of a trailblazing,mission-driven organizationthat is powering deeper understanding in healthcare through AI!
Opportunity to work and grow with talented individuals and have ownership and impact at a high-growth startup.
Flexible/Unlimited PTO— Salaried team members can take off as much approved time off as they need, plus 13 paid holidays.
Equity— For all salaried team members.
Medical insurance— We pay 100% of the premium for you + 75% for …
Title: Customer Marketing Manager
Company: Abridge AI Inc.
Location: San Francisco, California, USA
Category: Marketing / Advertising / PR
