Overview
Customer retention marketing Jobs in Gurugram, Haryana, India at Policybazaar.com
Title: Customer retention marketing
Company: Policybazaar.com
Location: Gurugram, Haryana, India
We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India’s largest insurance brokers, we consider it our responsibility to be every Indian customer’s one-stop portal for protection against death, disease and disability — as well as for mindful investment planning. We understand customers’ anxiety about claim settlement, so we offer 24×7 online support, on-ground support, as well and even host special claim samadhan events where stuck claims can be reopened and resolved instantly. Our mission, in keeping with IRDAI’s inspiring vision, is Har Family Hogi Insured by 2047.
Job Title: Manager – Recruitment
Location: Gurgaon
Job Overview:
Candidate will be required to drive effectiveness through strategic thinking and campaign
management across CRM channels like App, Email, SMS and WhatsApp for all verticals of
Policybazaar’s insurance portfolio.
Responsibilities and Duties:
● Getting in depth understanding of all the insurance segments in the category.
● Strategic deep dive of customer journeys across insurances to identify all possible
touchpoints.
● Understand nuances of platforms under CRM channels and best practices.
● Work with the content teams to get the right messaging that fits best for each
platform.
● Work with multiple stakeholders across businesses to identify the right customer
segments and the relevant messaging for the user across the CRM channels.
● Manage campaigns and track efficiency of these for the respective business that is
handled.
Qualifications
● Undergraduate/Post-graduate in Sales, Marketing, Business Administration or related
field
● Experience in CRM, Retention Marketing, Growth Marketing, Revenue Planning, and
Management.
● Experience of working with CRM partners/SMS providers/Email providers like
Netcore, MoEngage etc.
● Goal-oriented with analytics skill sets
. Must have 2-4years of experience .
What do we offer?
● Endless growth opportunities
● GMC- Group medical coverage
● Gratuity is paid as per applicable law which is over and above total offered CTC
Our Recent Awards:
Over the years, Policybazaar.com has won over 50 awards for its innovative business
model, marketing efforts and customer centricity at various forums. Following are some of
the prominent ones.
We Are An Equal Opportunity Employer-
At Policybazaar.com, you will be immersed in an exceptional work environment. You will be
surrounded by colleagues who are committed to helping each other grow. If you’re looking
to make an impact, Policybazaar’s the place for you.
