Overview
Customer Success Manager/CSM Jobs in Chula Vista, California, USA at JPoles Wireless Group
Position: Customer Success Manager (CSM)
Our company is looking for a creative,innovative, andsolution-orientedindividual to join our Entry Level Customer Success Manager team. We are one of the fastest-growing and leading premier agencies in the area that specializes in delivering results in Customer Service, Marketing, Sales, andBrand Awareness.
Our Entry Level Customer Success Manager position opportunity is perfect for someone entry-level who wants to step into the Customer Service, Sales, and Marketing world and experience the back end of what makes a business successful in providing a massive return on investment for its clients! As part of our expanding Entry Level Customer Success Managers team, you will support our initiatives by developing more extensive awareness and consumer loyalty.
By bringing to life the client and the brand’s vision through live and creative campaign launches, we will be able to achieve our HUGE goals!
Entry Level Customer Success Manager Responsibilities:
Work with customers and the local community directly on a daily basis
Execute all marketing and sales strategies with the brand coordinator team by company standards
Uphold the highest level of customer experience – guided by “the customer comes first”
Ensure clearcommunicationwith every customer, client, and team member
Maintain brand standards and promote customer awareness and loyalty
Track the effectiveness of our campaigns and report metrics to upper management
Attend all required training and entry-level team meetings
Requirements for our Entry Level Customer Success Manager role:
1-2 years of experience in a customer-facing role
A creative, strategic, and out-of-the-box thinker while working across multiple projects and responsibilities
Flexible to pivot and work quickly when problems do arise
Ability to work independently or with a close-knit team
Comfortable working in a highlyfast-paced environment
#LI-Onsite
Title: Customer Success Manager/CSM
Company: JPoles Wireless Group
Location: Chula Vista, California, USA
Category: Customer Service/HelpDesk, Marketing / Advertising / PR
