Overview
Deputy Director, Operations, Internal and External Communications Lead – Gotham Health Jobs in New York, New York, USA at NYC Health Hospitals
Location: New York
NYC Health + Hospitals/Gouverneur is a 295-bed Skilled Nursing Facility (SNF) with a 5-Star CMS Quality Rating located in Manhattan’s Lower East Side neighborhood. Gouverneur offers enhanced, cutting edge healthcare services in a state-of-the-art space. It provides 24-hour care for individuals in need of sub-acute care, long-term care or hospice care which include services like physical therapy, occupational therapy, speech and vocational rehabilitation.
Gouverneur is an academic affiliate of NYU School of Medicine and Rusk Institute of Rehabilitation Medicine.
From more than 600 Nursing Homes, Gouverneur ranks #7 in Newsweek’s Best Nursing Homes in New York
2024; and also received high-performance ratings for Long-term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2024.
At NYC Health + Hospitals, our mission is to deliver highquality carehealth services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity,Compassion, Accountability,Respect, and Excellence) through empathiccommunicationand partnerships between all persons.
Job Description
PURPOSE OF POSITION
-The Internal and ExternalCommunicationlead supports the execution, delivery and activation of internal and external communications plans and assets using different channels and vehicles, including newsletters, collateral, digitalcommunication, press, intranet content, emails, videos, town halls and presentations
SUMMARY OF DUTIES AND RESPONSIBILITIES
– Leverage expertise in brand communications to deliver best-in-class communications and PR campaigns and initiatives.
– Collaborate closely with editorialleadershipon wider narrative positioning and business strategy.
– With a clear point of view, execute advanced strategies and tactics with measurable results to build both consumer and industry awareness.
– Manage brand crisis communications strategies and responses.
– Partner with all service lines integral to grow new patient volume
– Cultivate top-tier media relationships to secure opportunities for key editorial and business priorities.
– Lead and manage the writing, editing, and proofreading for a range of employee communications, newsletters, and informational materials for internal distribution.
– Regularly assess and publish content oncommunicationvehicles (Intranet, newsletters, email, social media, etc.), to ensure on-time, accurate delivery, and availability of fresh, updated content.
– Contribute to the planning, delivery, and measurement of internal and externalcommunicationplans to help support the execution of company strategies and increaseemployee engagement.
– Analyze distribution metrics to measurecommunicationeffectiveness.
– Coordinate distribution and tracking of communications to build appropriate audience profiles and lists and ensures timely delivery and follow-up.
– Assist with development and distribution of surveys and the solicitation of feedback from employees to help in measuring employee satisfaction and engagement and evaluating the results of communications plans, campaigns, and strategies.
– Provide recommendations to improve internal and external communications by tracking consumer and employee understanding and retention, and summarizing consumer and employee satisfaction surveys.
– Coordinate production and distribution of materials.
– Help with implementing high impact programs that raisebrand awarenessand help to build/main…
Title: Deputy Director, Operations, Internal and External Communications Lead – Gotham Health
Company: NYC Health Hospitals
Location: New York, New York, USA
Category: Marketing / Advertising / PR, Healthcare
