Overview
Digital Marketing Executive Jobs in London, England, United Kingdom at American Express
Title: Digital Marketing Executive
Company: American Express
Location: London, England, United Kingdom
You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Digital Marketing Executive, UK Acquisition Marketing TeamDigital acquisition of new Cardmembers is a key driver for growth in the UK market. This success is built on integrated, results-driven execution, a focus on ongoing and robust innovation, and a strong team. The Digital Marketing Executive role sits within the Digital Acquisition team, within UK Card Services which is responsible for managing digital channels and partners to acquire new Cards across our consumer and commercial portfolio.
The position is an excellent opportunity for someone looking to leverage and build their digital and project management skills, while driving tangible growth for the business, within a fast-paced environment.
T
he successful candidate will be responsible for managing key projects and deliverables for our online prospect journeys, including our suite of acquisition and SEO website pages and our e-application forms. This will require close and effective partnership with central technology product owners, Acquisition colleagues, local market product owners and multiple other internal stakeholders. Taking a coordinating and execution role, the key objectives will be to ensure seamless and optimised delivery of key market initiative updates and implementing strategies to uplift our owned assets.
How will you make an impact in this role?
Own and manage digital pages across UK acquisition owned channels (all acquisition landing pages, application journeys and SEO pages).
Coordinate and execute releases across a multi-channel roadmap for UK Card Services initiatives including often critical high-priority and growth-driving initiatives (e.g. product refreshes, limited-time offers, regulatory changes, etc.).
Partner with compliance, product teams, risk, and other key stakeholders to align and plan for upcoming initiatives – capabilities, product changes etc.
Define and shape process controls and capabilities to mitigate risk and enhance operational efficiency for UK market initiatives.
Champion User Experience (UX) and user interface (UI) best practice, challenging stakeholders to be led by a customer-centric approach at all times.
Help defining strategy and implementing enhancements that remove prospect friction and optimise our journeys to improve conversion efficiency.
Drive process excellence, promoting and sharing best practice both centrally and locally.
Regularly update wider business teams and senior leadership on project statuses.
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