Overview
Digital Marketing Manager (SaaS) Jobs in Remote at Hyperdrive Recruiting
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
GUEST SERVICE/COMMUNICATION
Execute marketing campaigns and strategies as directed by management
Appear at scheduled promotional events as directed by management
Maintain social media presence in conformity with LEX standards using company provided accounts
Respond to guest inquiries and requests in a courteous and polite manner
Anticipate guest needs
Adhere to all LEX Standard Operating Procedures
Maintain all LEX Sequence of Service Standards
Greet all guests promptly, with a friendly and upbeat attitude
Provide information to guests regarding our venues, menus and pricing
Recognize and cultivate regular guests and repeat business
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Report any incidents of theft, vandalism, or violations to Management
Ability to communicate in English with guests and co-workers
Provide customers with information and directions
Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude.
PROMOTIONAL AND MARKETING REQUIREMENTS:
Focuses on the development of a personal clientele list
Adheres to all specified marketing requirements and guidelines (guest list, reservations, company provided social media accounts, etc.)
Interacts with potential clients in professional, cordial, and exemplary manner
Pose for pictures as requested by management, appear in costume or designated logo apparel for promotional activities at or away from venue.
Participate and appear in marketing, publicity or media materials in the capacity as instructed.
Marketing and promoting venue specific events
Must have a Facebook page that will be created for you by company & LEX (ex: John/Jane Doe at LEX Nightclub)
Follow up with guests post visit to ensure repeat business
Develop personal marketing plan to meet marketing goals as outlined by management
Regular participation in out-of-venue promotional events
ENTERTAINMENT ASPECTS:
Must have the ability to participate in all theatrics…including the ability to lift heavy props.
Assist in presentation aspects of Bottle service.
Must be able to wear different costumes throughout shift.
Must be able to assist promotional Model Servers with identifying guests for introduction to other guests.
CLEANING/MAINTENANCE:
Keep the venue clean and free of dirty glasses, dirty ashtrays, trash, etc
Keep back bar clean and organized
Ensure daily/weekly and opening/running/closing duties are completed
Maintain opening/closing liquor, beer, wine and consumables par
Record and report any equipment failure and/or safety hazards to a Manager immediately
Ensure proper rotation of all liquor, beer, wine and consumable items
Maintain LEX Safety and Sanitation Standards
Clean all spills and waste immediately
Sweep and mop as needed
Place all trash in proper receptacles
Polish and wash glassware throughout shift
Prepares all mixes and garnishes
Gets change for registers as required
Proper set up and maintenance of banquet function spaces
RESPONSIBLE ALCOHOL MANAGEMENT
Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
Comply with all state and federal liquor laws
RESPONSIBILITIES/TEAMWORK/DEPARTMENT
Provide service to Model Marketing Bartenders and Promo Model Marketing Cocktail Servers in a timely manner
Related duties as assigned based on extensive experience working in a club and /or entertainment venue
Assist all other team members as needed
Create and maintain a sense of urgency in executing duties
Appear in costume for all shifts and promotional activities at scheduled time
Performs other job related duties as assigned
Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage products
Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
Inform management of any complaint, comments or incident
Maintain a professional, neat and well-groomed appearance adhering to LEX standards
Ability to create and maintain service rapport through the LEX philosophy
EDUCATION/REQUIREMENTS:
High School Diploma Required or equivalent
21+ years of age
Proof of eligibility to work in the United States
Hospitality experience preferred
Possession of/or ability to possess a 35 Registration and valid Alcohol Awareness card
Prior promotional modeling experience a plus
WORKING KNOWLEDGE / SKILLS REQUIREMENTS:
Nightclub, bar, lounge operations
Liquor, beer and wine
Knowledge of drink recipes
Working knowledge of Facebook, Twitter, Instagram
Familiarity with “trending” on twitter
Proper lifting techniques
Inventory and stock rotation
Guest relations
Sanitation and safety
Proper garnish, cutting, and presentation
Entry level of high volume nightclub operations
Demonstrate a positive attitude at all times
Comfort with being photographed for promotional purposes
Keep an open and objective view
Listen empathetically and be respectful at all times
Comfort talking to strangers and making introductions
Communicate assertively
Maintain composure and stay focused
Work as a team, stay organized, multi-task, and prioritize
Communicate with employees and guests
Maintain confidentiality
Consistently maintain a well-groomed appearance, posture, and hygiene
Anticipate the needs of the bartender
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
Title: Digital Marketing Manager (SaaS)
Company: Hyperdrive Recruiting
Location: Remote
