Overview
Director of Operations Jobs in New York, NY at TH Experiential
If you are interested in using your exceptional marketing and sales skills to be part of a growing law firm, this might be the job for you! Does helping people walk out of the darkest time of their lives into a brighter tomorrow sound rewarding? Do you seek a work culture that stands out from the rest? If your answer is a resounding yes, then this opportunity is tailor-made for you. We are a fast-growing law firm with multiple locations throughout the state.
We take pride in fostering a work environment that is our foremost priority and enables us to deliver exceptional services to clients, surpassing the standards set by other firms. Our team is comprised of compassionate, forward-thinking, and tenacious individuals who are committed to achieving optimal outcomes for clients. If you are looking to use your client-focused background to make a difference in the world and to be part of a high-performing team that holds one another accountable, this role could be the ideal fit for you.
The client success coordinator will be responsible for identifying, cultivating, and managing strategic relationships with businesses, professionals, clients, and community resources that serve our ideal clients. You will build a robust referral network while also becoming a valuable connector between clients and trusted post-representation services. Compensation listed includes a base and an incentive-based plan.
Compensation:
$56,500 – $100,000
Responsibilities:
Prospecting & Referral Relationship Development
Identify, engage, and build relationships with businesses and
professionals who serve clients before, during, and after our firm’s
representation.
Represent Klie Law at networking events, professional
associations, and community gatherings to establish strategic alliances.
Pipeline Development & Management
Generate and nurture leads from professional referral
relationships, coordinating closely with the Marketing Manager to maintain an
active pipeline of qualified prospects.
Client and Partner Engagement
Create and manage follow-up processes with partners and referral
sources, ensuring continuous engagement and mutual value.
Collaborate with the Marketing Manager to develop strategic
co-marketing initiatives, including joint webinars, workshops, or events that
add value to clients and partners.
Conduct offboarding meetings with current clients to ensure they
have resources needed for post-representation success.
Nurture and maintain referral relationships.
Reporting & Analytics
Maintain accurate and detailed CRM records.
Regularly report progress on partnership growth, pipeline activity, and revenue generated through referral channels.
The selected candidate will be required to travel to all the Firm’s West Virginia Locations.
Qualifications:
Required Qualifications:
2+ years of experience in a sales, or business development role, preferably within legal services, financial services, or similar professional service industries.
Demonstrated ability to successfully build, maintain, and leverage professional networks for lead generation.
Excellent interpersonal, verbal, and written communication skills.
Highly organized, self-motivated, and adept at managing multiple relationships simultaneously.
Comfortable working collaboratively with marketing teams and clearly reporting results.
Preferred Qualifications:
Bachelor’s degree in Business, Marketing, Communications, or a
related field.
Experience or existing relationships within law-related industries such as financial planning, real estate, counseling, mediation, or other related services.
Familiarity with legal processes.
About Company
Klie Law Offices, PLLC, is a growing litigation firm dedicated to guiding clients through challenging times with honest and efficient service. We focus on family law, employment law, and personal injury, serving clients across West Virginia with offices in Buckhannon, Parkersburg, Clarksburg, and Morgantown. Our commitment is to provide high-quality, ethical legal services and prioritize client satisfaction.
Our compensation package includes health, dental, vision, disability, and life insurance, paid holidays, vacation, 401(k) matching, and a structured bonus program.
Title: Director of Operations
Company: TH Experiential
Location: New York, NY
