Overview
E commerce Specialist – Night Shift Jobs in Karāchi, Sindh, Pakistan at NXT LABS
Title: E commerce Specialist – Night Shift
Company: NXT LABS
Location: Karāchi, Sindh, Pakistan
Overview: We are seeking a highly motivated and experienced Online Marketplace Manager to oversee the operations, strategy, and performance of our presence on various online platforms. The ideal candidate will be responsible for driving sales, managing inventory, optimizing listings, and ensuring an exceptional customer experience across multiple online marketplaces.
Responsibilities:
Strategic Planning:
Develop and execute a comprehensive strategy to maximize sales and visibility on Shopify
Analyze market trends, competition, and customer behavior to identify growth opportunities
Create and implement pricing strategies, promotions, and marketing campaigns to drive sales and increase brand visibility
Store Management:
Manage product listings, ensuring accuracy, optimization for search algorithms, and high-quality content (images, descriptions, keywords)
Monitor inventory levels, track product performance, and ensure timely restocking to avoid stockouts or overstock situations
Work closely with the supply chain and operations team to streamline inventory management processes
Performance Analysis:
Utilize analytics tools and data to track key performance metrics, sales trends, and customer feedback
Generate reports on sales, conversion rates, and other relevant KPIs. Use this data to make informed decisions and drive improvements
Optimization and Growth:
Implement strategies to improve product visibility, enhance product ranking, and drive traffic to product listings
Collaborate with marketing and content teams to create compelling product descriptions, images, and videos to increase conversion rates
Identify opportunities for expanding product offerings and explore new marketplaces to grow the business
Customer Experience:
Maintain high standards for customer service by addressing inquiries, concerns, and feedback promptly and professionally
Implement best practices to ensure a seamless and positive customer experience, from purchase to delivery and post-purchase support
Compliance and Policy Adherence:
Stay updated on platform policies, regulations, and industry best practices to ensure compliance
Ensure that all product listings and operations adhere to marketplace policies and guidelines
Qualifications:
Bachelor’s degree in business administration, Marketing, E-commerce, or a related field
At least two to three years of experiencein managing online marketplaces, preferably in a similar industry or with similar products
Strong analytical skills and proficiency in using analytics tools (e.g., Google Analytics, Amazon Seller Central, etc.)
In-depth knowledge of e-commerce platforms, marketplace algorithms, and SEO best practices
Excellent communication skills and the ability to collaborate cross-functionally with various teams
Detail-oriented, proactive, and able to manage multiple tasks efficiently in a fast-paced environment
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