Overview
Finance Manager, Sales Operations Jobs in Dedham, MA at TruRoots Company
Are you passionate about connecting with people, driven to succeed, and eager to grow in a fast-paced sales and marketing environment? Titan Marketing is looking for enthusiastic and motivated individuals to join our team as Bilingual Customer Service Associates. At Titan Marketing, we foster a competitive yet supportive, family-oriented work environment where personal and professional growth is encouraged. Our team thrives on respect, trust, and continuous development, ensuring that each member reaches their full potential.
As a Bilingual Customer Service Associate, you will be a vital part of our customer engagement team, providing exceptional service and sales support through in-person interactions. This role is perfect for those who enjoy working directly with people, helping customers find solutions, and being an essential part of a growing team. Communicating with customers in their preferred language is essential to driving our client’s success and supporting our company’s growth.
Bilingual Customer Service Associate Responsibilities
Engage with customers daily to assess their needs and match them with the best products and services
Assist in translating customer inquiries, documents, or promotional materials as needed
Provide expert recommendations and assist with inquiries in a professional manner
Adapt communication styles to provide a personalized customer experience based on different cultural expectations
Escalate high-value sales opportunities to senior Account Managers
Track, manage, and document customer interactions, sales, and leads
Ensure adherence to company policies and client expectations
Work collaboratively with team members and leadership to enhance customer experiences
Bilingual Customer Service Associate Education and Experience Requirements:
Some college coursework preferred (but not required)
1-2 years of experience in customer service, sales, hospitality, or a customer-facing related field
Ability to problem-solve and provide excellent customer support across diverse customer backgrounds.
Strong communication and presentation skills
Ability to multi-task and manage time efficiently in a fast-paced environment
Outgoing, professional, and articulate personality
Flexibility to work varied hours based on business needs
Job Type: Full-time
Pay: $800.00 – $1,200.00 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: On the road
Title: Finance Manager, Sales Operations
Company: TruRoots Company
Location: Dedham, MA
