Overview
Guest Relations Officer Jobs in Dubai, Dubai, United Arab Emirates at Shangri-La Group
Title: Guest Relations Officer
Company: Shangri-La Group
Location: Dubai, Dubai, United Arab Emirates
Shangri-La DubaiThe award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world’s most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As a Guest Relations Officer, we rely on you to:
Enhance guest relations and loyalty scores
Provide support to ensure a smooth and efficient Guest Relations Operation
Handle all guest requests in a timely, professional and efficient manner
Provide all-rounded guest services such as checking in and out
Contribute towards a memorable hotel experience for all guests
We Are Looking For Someone Who
Takes pride in being a hotelier
Has strong interpersonal and communication skills
Has a can-do attitude
Communicates with fluency in English and local language
Has no fear of challenges
