Overview

Key Account Manager – E-Commerce Marketplaces Jobs in Aligarh, India at The Face Shop India Official

Job Summary:

We are seeking a highly motivated and

results-driven

Key Account Manager (KAM) – E-Commerce Marketplaces  to oversee and optimize our business operations across online marketplaces (Amazon, Nykaa, Flipkart, Myntra, Tira, Blinkit, Ajio, etc.). The ideal candidate will be responsible for driving revenue growth, managing digital marketing campaigns through CPAS, optimizing product listings for SEO, ensuring seamless e-commerce operations, and maintaining profitability while fostering strong relationships with marketplace partners.

Key Responsibilities:

E-Commerce Marketplace & Channel Management:

Develop and execute marketplace strategies to maximize sales, visibility, and profitability.

Manage relationships with key account managers at Amazon, Flipkart, Nykaa, Myntra, and other marketplaces to leverage growth opportunities.

Optimize product listings, pricing, and promotions to improve conversion rates and rankings.

Ensure that product listings are  SEO-optimized  by identifying relevant keywords and improving organic search rankings.

Monitor competitor activities, pricing, and promotional strategies to stay ahead in the market.

Ensure smooth marketplace empanelment and compliance with platform policies.

Performance Marketing & Digital Advertising:

Collaborate on marketplace  CPAS (

Collaborative

Performance Advertising Solution)  campaigns to drive brand visibility and sales growth.

Manage search campaigns with a strong focus on  organic keyword insights , ensuring that ads do not overlap with strong organic rankings.

Align product listings with search trends to enhance organic discoverability.

Work closely with marketplace teams to optimize advertising investments while keeping TACOS (Total Advertising Cost of Sales) and ACOS (Advertising Cost of Sales) in check.

P&L Management & Pricing Strategy:

Own revenue and profitability targets for e-commerce sales.

Develop pricing strategies aligned with brand positioning, competitor benchmarks, and business objectives.

Implement and manage discounting strategies, including price-offs, Buy X Get Y, and Gift With Purchase (GWP) promotions.

Optimize marketing spends to ensure sustainable profitability and positive contribution margins.

Inventory &

Supply Chain Coordination

:

Work closely with supply chain, warehousing, and operations teams to ensure inventory availability across platforms.

Forecast demand and manage inventory levels to minimize stock-outs and excess holding costs.

Track Days Inventory Outstanding (DIO) and optimize stock turnover rates.

Analytics & Reporting:

Monitor and analyze daily, weekly, and monthly

sales performance

across all e-commerce channels.

Generate insights from sales trends, traffic sources, and customer behavior to drive strategic decisions.

Prepare detailed reports for

senior management

on revenue, profitability, marketing effectiveness, and operational efficiency.

Requirements:

Education:

Bachelor’s/master’s degree in business, Marketing, E-Commerce, or a related field.

Experience:

3-5 years of experience in e-commerce, preferably in a marketplace-driven business. Preferred experience in FMCG, E-commerce, and Digital Marketing industries.

Technical

Skills:

Title: Key Account Manager – E-Commerce Marketplaces

Company: The Face Shop India Official

Location: Aligarh, India

Category: Marketing / Advertising / PR, Sales

 

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