Overview
Key Account Manager – E-Commerce Marketplaces Jobs in Gandhinagar, India at The Face Shop India Official
Job Summary:
We are seeking a highly motivated and
results-driven
Key Account Manager (KAM) – E-Commerce Marketplaces  to oversee and optimize our business operations across online marketplaces (Amazon, Nykaa, Flipkart, Myntra, Tira, Blinkit, Ajio, etc.). The ideal candidate will be responsible for driving revenue growth, managing digital marketing campaigns through CPAS, optimizing product listings for SEO, ensuring seamless e-commerce operations, and maintaining profitability while fostering strong relationships with marketplace partners.
Key Responsibilities:
E-Commerce Marketplace & Channel Management:
Develop and execute marketplace strategies to maximize sales, visibility, and profitability.
Manage relationships with key account managers at Amazon, Flipkart, Nykaa, Myntra, and other marketplaces to leverage growth opportunities.
Optimize product listings, pricing, and promotions to improve conversion rates and rankings.
Ensure that product listings are  SEO-optimized  by identifying relevant keywords and improving organic search rankings.
Monitor competitor activities, pricing, and promotional strategies to stay ahead in the market.
Ensure smooth marketplace empanelment and compliance with platform policies.
Performance Marketing & Digital Advertising:
Collaborate on marketplace  CPAS (
Collaborative
Performance Advertising Solution) Â campaigns to drive brand visibility and sales growth.
Manage search campaigns with a strong focus on  organic keyword insights , ensuring that ads do not overlap with strong organic rankings.
Align product listings with search trends to enhance organic discoverability.
Work closely with marketplace teams to optimize advertising investments while keeping TACOS (Total Advertising Cost of Sales) and ACOS (Advertising Cost of Sales) in check.
P&L Management & Pricing Strategy:
Own revenue and profitability targets for e-commerce sales.
Develop pricing strategies aligned with brand positioning, competitor benchmarks, and business objectives.
Implement and manage discounting strategies, including price-offs, Buy X Get Y, and Gift With Purchase (GWP) promotions.
Optimize marketing spends to ensure sustainable profitability and positive contribution margins.
Inventory &
Supply Chain Coordination
:
Work closely with supply chain, warehousing, and operations teams to ensure inventory availability across platforms.
Forecast demand and manage inventory levels to minimize stock-outs and excess holding costs.
Track Days Inventory Outstanding (DIO) and optimize stock turnover rates.
Analytics & Reporting:
Monitor and analyze daily, weekly, and monthly
sales performance
across all e-commerce channels.
Generate insights from sales trends, traffic sources, and customer behavior to drive strategic decisions.
Prepare detailed reports for
senior management
on revenue, profitability, marketing effectiveness, and operational efficiency.
Requirements:
Education:
Bachelor’s/master’s degree in business, Marketing, E-Commerce, or a related field.
Experience:
3-5 years of experience in e-commerce, preferably in a marketplace-driven business. Preferred experience in FMCG, E-commerce, and Digital Marketing industries.
Technical
Skills:
…
Title: Key Account Manager – E-Commerce Marketplaces
Company: The Face Shop India Official
Location: Gandhinagar, India
Category: Marketing / Advertising / PR, Sales
