Overview
Marketing and Administrative Specialist Jobs in Concord, MA at Bug Bully Pest Control
Position Overview
Bug Bully Pest Control is growing—and we’re looking for a motivated, detail-oriented Marketing & Administrative Specialist to join our team! This is a dual-role position that blends creative marketing tasks with efficient scheduling support. You’ll play a key part in helping us grow our brand, keep our operations running smoothly, and deliver a top-tier customer experience.
This role is perfect for someone who’s organized, proactive, and excited about helping a small, local business thrive.
Key Responsibilities/Marketing Duties
Assist in the planning and execution of marketing campaigns (email, digital, print, and social media)
Manage and update social media platforms and website content
Track marketing performance and provide reports/insights
Coordinate with vendors for marketing materials and events
Build partnerships with local businesses and community organizations
Help generate leads through smart, targeted marketing strategies
Scheduling Duties
Answer incoming calls and respond to online service inquiries with professionalism and care
Schedule and confirm service appointments for new and existing customers
Optimize daily technician routes for efficiency and timeliness
Communicate appointment details clearly to both customers and team members
Adjust schedules for cancellations or last-minute changes
Keep accurate customer and service records in our CRM system
Qualifications
High school diploma or equivalent (Associate’s or Bachelor’s in Marketing, Communications, or Business preferred)
1–2 years of experience in marketing, customer service, or scheduling (service industry experience is a plus)
Strong written and verbal communication skills
Proficient with Microsoft Office and familiar with basic digital marketing tools
Experience with CRM or scheduling software (ServiceTitan, Housecall Pro, etc.) is a plus
Detail-oriented with strong multitasking skills
Friendly, team-oriented, and proactive attitude
Benefits
Competitive hourly pay based on experience
Paid time off and holidays
Health benefits (for qualifying employees)
Opportunities for growth and advancement
Supportive, family-oriented company culture
Our Core Values
Think Smart, Move Fast
People First, Always
Own the Outcome
How to Apply
Please send your resume and a brief cover letter to [[email protected]]. We’re excited to meet someone who’s ready to roll up their sleeves, support our mission, and help us grow!
Job Type: Full-time
Pay: $45,000.00 – $60,000.00 per year
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Schedule:
Monday to Friday
Work Location: Hybrid remote in Concord, MA 01742
Title: Marketing and Administrative Specialist
Company: Bug Bully Pest Control
Location: Concord, MA
Category:
