Overview
Marketing and Communications Manager Jobs in Charleston, SC at Country Club of Charleston
Education and/or Experience:
Bachelor’s degree preferred in communications or marketing
Private club experience highly preferred
Job Summary
The Marketing and Communications Manager works collaboratively with the CCC Leadership Team. The successful candidate will be outgoing, hospitality-oriented, collaborative, focused and express a positive ‘can do’ attitude. This role requires a creative mind while being an organized, time-efficient and “big-picture” employee.
Job Tasks/Duties:
Facilitate all Club communications including internal communication and marketing, social media, website/app maintenance, all calendars and printed materials.
Develop and implement a comprehensive communications plan that supports the Club’s brand, Club events, and effective overall communication.
Advise staff on communications best practices and brainstorm creative solutions to address internal and external communications challenges.
Ensure message alignment and consistent “branding” across all communications channels and platforms.
Prepare and manage all internal written communication, emails, flyers and signage and some external written communication.
Responsible for creating and posting social media content.
Responsible for Club’s website and app.
Prepare periodic informational email blasts to the membership.
Responsible for updating any membership-related marketing and promotional material, both print and electronic – working in coordination with the membership department.
Responsible for Club’s monthly newsletter.
Responsible for management of Club logos and how they are used.
Assist with any mailed letters, official business, or notices to the membership.
Welcomes and greets Members and Guests – assists them with their inquiries or connects them with the right staff who can help them.
Assist members and guests as needed.
Operate telephone switchboard; routes calls and relays messages to appropriate extensions. Filters out unwelcome solicitations and cold calls.
Manages reservations for Member dining and Club social events, working closely with the F&B team. Assist with updating menus, special promotions and branding guidelines.
Provides quality concierge service to all Members and guests.
Provides schedule and other Club information to Members and guests.
Sorts and distributes incoming mail.
Maintains inventory of office supplies and handles reorders.
Organizes and expedites the flow of work through the general manager’s office.
Maintain office equipment and repair records.
Maintain lobby reader board.
Perform Member relations responsibilities (including checking obituaries and preparing and sending thank-you letters, get-well cards, flowers and birthday greeting cards).
Receives deliveries from Fed Ex, UPS and other delivery services.
Maintain and manage the internal club calendar to ensure all departments are informed of scheduled events, deadlines, and activities.
Capture photos and videos of club activities, dining experiences, and special events to be used for marketing purposes.
Track the success of marketing campaigns and provide performance reports.
Use insights to continuously improve strategies and member engagement.
Provide secretarial and administrative support services to the Board of Directors and General Manager.
Completes other special projects and assignments as directed by the General Manager.
Job Knowledge, Core Competencies and Expectations:
· 3-5 years marketing or related professional experience
Proficient in all Microsoft Office programs (Word, Excel, PowerPoint) as well as online and website platforms
Adobe creative suite or equivalent -expert proficiency.
Knowledgeable in website editing and app management.
Strong interpersonal and communication skills – verbal and written.
Excellent organizational skills deadline focused.
Driven to succeed in a customer service-related environment.
Ability to multitask, meet deadlines and work collaboratively with multiple departments.
Physical Requirements:
Must be able to remain in a stationary position for long periods of time
Frequent lifting and carrying of items up to 50 lbs.
Occasional pushing and pulling of items up to 50 lbs.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Title: Marketing and Communications Manager
Company: Country Club of Charleston
Location: Charleston, SC
