Overview
Marketing Coordinator Jobs in Santa Monica, CA at Douglas Emmett Management, LLC
Company Overview
Alpha The Agency is a forward-thinking marketing firm that prioritizes the human aspect of marketing in a competitive landscape. Our mission is to drive success through passion, meaning, and innovation, ensuring our clients stand out in 2025 and beyond.
Summary
As a Client Relation Specialist at Alpha The Agency, you will be instrumental in fostering strong relationships with clients and customers while delivering exceptional service. This role is vital to our mission of transforming marketing through genuine human connections and innovative solutions.
Responsibilities
Engage with clients to understand their needs and provide tailored marketing solutions.
Deliver exceptional customer service to enhance client satisfaction and retention.
Collaborate with the sales team to identify opportunities for upselling and cross-selling services.
Maintain accurate records of client interactions and feedback for continuous improvement.
Assist in the development of marketing strategies that align with client goals.
Provide insights on market trends to help shape client campaigns.
Qualifications
Proven experience in customer service or sales roles, preferably in a marketing or advertising environment.
Strong interpersonal skills with the ability to build rapport with clients.
Excellent communication skills, both verbal and written.
Demonstrated problem-solving abilities and a proactive approach to client needs.
Ability to work collaboratively within a team-oriented environment.
Familiarity with marketing principles and strategies is a plus.
If you’re ready to make an impact in the world of marketing by putting customers first, we invite you to apply today and join our passionate team at Alpha The Agency!
Job Type: Full-time
Pay: $52,956.00 – $59,329.00 per year
Benefits:
401(k) matching
Dental insurance
Health insurance
Shift:
Day shift
Experience:
Customer service: 1 year (Preferred)
Ability to Commute:
Scottsdale, AZ 85260 (Required)
Work Location: In person
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Title: Marketing Coordinator
Company: Douglas Emmett Management, LLC
Location: Santa Monica, CA
