Overview
Marketing & Provider Relations Jobs in Glendale, CA at United Medical Imaging Healthcare
WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 500 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
****************
JOB DESCRIPTION SUMMARY
The In-House Marketing Representative is responsible for on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation.
DUTIES AND RESPONSIBILITIES
Representing sales/marketing at check-in on Saturday and Sunday
Booking owners and guests at check-in for a timeshare tour with our in house department
Booking owners and guests via telephone for a timeshare tour with our in house department
Book owner leads for Bounce Back packages and road shows through face to face interaction and by phone
Providing concierge services to our owners and guests at check-in and via telephone
Assisting owners and guests with issues by referring information to engineering and owner services
Entering all booking data into SPI for generating tour arrival reports
Planning, hosting and/or attending two or three events throughout the week such as a breakfast, BBQ’s, cocktail party, orientations for the owners and guests
Creating and delivering invitations and other correspondence to the timeshare villas for the purpose of generating tours
Maintaining levels of tour volume, gifting limits, and penetration goals as dictated by management
Performing other related duties & special projects as requested
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Ability to effectively deal with people and situations
Ability to communicate effectively, both orally and in writing
Excellent phone etiquette
Proficient with Microsoft Office
Type 30+ words per minute
Ability to establish priorities, work independently, and proceed with objectives without supervision
Ability to handle and resolve recurring problems
OPTIONAL SKILLS A PLUS
Knowledge of Spinnaker Resorts and or the timeshare industry
Prior experience in Sales/Customer Service
BENEFITS
Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Holidays
Weekends as needed
Work Location: In person
Title: Marketing & Provider Relations
Company: United Medical Imaging Healthcare
Location: Glendale, CA