Overview
Office Administrator/Customer Service / Account Management Jobs in Phoenix, AZ at Arizona Office Designs
Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.
We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.
Purpose
The In-House Marketing Agent provides information and an opportunity for guests, owners or members staying on property, to receive an owner update of Capital Vacations properties and sales presentation.
Principal Duties and Responsibilities
Generates customer excitement regarding our product
Invites Owners to attend an Owner’s Update
Invites Non-Owners to attend a sales presentation for Capital Vacations
Assists guests and Owners with on-site and off-site needs
Provides guests and Owners with a smooth, friendly, efficient check-inexperience
Understands qualifications and company policies and procedures
Maintains up-to-date knowledge of the content of local shows, attractions, and locations
Complete all necessary paperwork and reports accurately, completely and legibly
Responsibly handles cash
Maintains production at or above minimum performance standards
Answers telephones-inbound and outbound calling
All other duties as assigned
General Statement – Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications, and Experience:
High School Diploma/GED
OPC or In-House experience preferred
Skills, Knowledge, and Abilities:
Excellent customer service skills
Must be highly motivated with a positive attitude
Must be able to use Microsoft Office and have knowledge of computer basics
Attention to detail and organization skills
Basic math skills
Excellent verbal and written communication skills
Sales knowledge
Positive attitude and willingness to help others
Flexible schedule–nights, weekends and holidays are required
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Title: Office Administrator/Customer Service / Account Management
Company: Arizona Office Designs
Location: Phoenix, AZ
