Overview
Product Marketing – Hotlink Postpaid Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Maxis
Title: Product Marketing – Hotlink Postpaid
Company: Maxis
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Are you ready to get ahead in your career?
We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Accountabilities
Manage go-to-market, config/operations, and product life cycle management for Hotlink Postpaid
Define and create business process to support stakeholders
Owner of Hotlink Postpaid mobile price plan policy, terms and conditions, FAQs and empowerment matrix
Responsible for the development and implementation of pricing and acquisition strategies (includes GTM) to ensure the achievement of gross adds, churn & revenue in accordance with company’s strategic goals, objectives & targets
Responsible for the updates & improvements on HP related communication & experience (includes new joiner journey/product process update/commerce flow)
Curation of the knowledge management portal for reference by front liners and internal stakeholders
Develop and track new product launches (including tactical offers) & solutions to achieve the overall growth of Hotlink Postpaid
Analyze consumer usage behaviour and identify new products/services opportunities
Establish and own relationships with various internal stakeholders including sales, legal, product development, device team, GTM & ISD
Work with app team to monitor app/bill payment/pass purchases and ensure smooth customer journey
Track competitors’ activities and business intent with counter measures
Requirements
Bachelor’s degree in Business, Marketing, or a related field.
You have minimum 7 years of experience in product management, operations, or business development
Proven experience in managing go-to-market strategies and product life cycle management
Strong analytical skills to track and analyze consumer usage behavior and competitor activities
Ability to develop and implement pricing and acquisition strategies
Excellent communication and collaboration skills to work with various internal stakeholders
Strong problem-solving skills to resolve escalations and improve customer experience
Organizational skills to manage multiple projects and initiatives simultaneously
What’s next?
Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
