Overview
Product Marketing Specialist Jobs in Austin, TX at Association of Certified Fraud Examiners
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a financial services leader, The Charles Schwab Corporation, Inc. aims to be the most trusted leader in investment services. For more than three decades, The Charles Schwab Corporation has been an advocate for individual investors and the independent advisors who serve them. Retirement Business Services (RBS), within Workplace Financial Services (WFS), provides trust, custody, self-directed brokerage, trading, and technical services through Charles Schwab Trust Bank, Charles Schwab & Co., Inc. and Schwab Retirement Technologies. RBS is growing rapidly by providing retirement plan trust and custody services, as well as self-directed brokerage account services, to independent recordkeepers, Registered Investment Advisors (RIAs) and Third Party Administrators (TPAs), and leads the industry in servicing retirement plans through intermediary relationships.
The Retirement Business Services (RBS) Client Experience Group’s objective is to deliver competitive products and services to the intermediaries it serves. A strong understanding of the retirement market and the ability to identify our clients’ business needs is paramount to our success.
Within this group, the Business Support/Communications Team is responsible for developing effective strategies and communications to build and strengthen relationships with independent retirement plan providers and advisors. This team develops communications and maintains content and material delivered through various channels on subjects that support existing and new clients.
As Sr. Specialist, Communications, the candidate will serve a key role in RBS’s efforts to engage and showcase our capabilities to prospective and current clients by managing a range of communications and content.
RBS’s product suite includes a broad range of operational services designed to serve employee benefit plans—the vast majority of which are 401(k) plans. Critical to providing these services is our ability to maintain and optimize marketing and operational material and communicate updates and changes to our offerings in a succinct and timely manner.
Key responsibilities:
This role is responsible for supporting the development/implementation of integrated communication plans for products and services using multiple communications channels including but not limited to email communications, web content, event materials, internal messaging, and client meetings, while also playing a key role in maintaining disclosure language and facilitating updates to forms, agreements, and other client-facing documents. You will work closely with business partners in Sales and Relationship Management, Product Management, Compliance, Legal and Publishing to support development and maintenance of key marketing and operational content, as well as external and internal messaging through appropriate channels. You will also support the RBS Executive Leadership Team with employee communications, including reporting, presentations, meeting materials and more.
What you have
Requires degree or equivalent, plus 1-3 years related experience in marketing communications experience preferred
Strong communication skills – written and verbal
Experience working within a matrix organization and collaborating on cross-enterprise initiatives with a focus on meeting the needs of multiple audiences
Proven ability to develop effective client-centric communications programs which generate results
Experience in integrated marketing and its channels: email, direct mail, print, digital, events, social media
Proficiency with Microsoft office applications and Salesforce.com or other comparable CRM software or database applications
Experience in financial services
Success factors:
Organized & detail oriented
Ability to grasp complex concepts relatively quickly
Strong analytical problem-solving skills
Ability to connect strategic objectives to tactical implementation
Demonstrated success in supporting multiple projects and priorities with short timelines
Capable of working independently, and as part of a well-coordinated team to meet business needs and target dates
Supportive & collaborative
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Title: Product Marketing Specialist
Company: Association of Certified Fraud Examiners
Location: Austin, TX
