Overview
Regional Sales Manager Jobs in Greater Kolkata Area at Reliance Industries Limited
Title: Regional Sales Manager
Company: Reliance Industries Limited
Location: Greater Kolkata Area
Skills:Customer Service, Communication, Negotiation, Product Knowledge, Problem Solving, Sales Techniques, Relationship Building, Time Management, JOB DESCRIPTION Job Role: Team Member
Sales & Marketing Job Role ID: SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Outlines the count of employees reporting and financial and geographic scope of the role Job Role Variant Team Member Sales and Marketing (PetChem) Manager Job Position Team Lead
Sales & Marketing Job Position ID Job Family Sales Grade/Level Value Stream Sales & Customer Operations Sub-Job Family Sales & Marketing SECTION II: PURPOSE OF THE ROLE Location A two to three line statement outlining the objective or the reason for which the job exists. To support the Senior Team member in the execution of Sales & Marketing strategy by enhancing the overall customer experience, assist in conduction of market research, ensuring adherence to established processes, procedures and guidelines thereby achieving business objectives and targets in line with RIL’s overall goals & objectives List of responsibilities attached to the role are documented below. These responsibilities are representative and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section in not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role SECTION III KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE Responsibilities Market Research Sales Planning
Support market research and competitive analysis to identify trends, opportunities and potential leads as per plan.
Support in various end-use studies to gauge the potential, performance requirements, growth trends to position existing grades and introduce new grades for additional business
Provide inputs to PH and RM for NSR improvements and pricing through constant interaction with customers & channel partners on open market price, trends, and international offers
Periodically gain insights into customers business trajectory, capacity additions and investments to provide inputs for customer segmentation
Keep a track of co-producers business operations, product availability, commercial policies and trade terms and periodically update business on any new developments
Consolidate the monthly & annual sales plan with the senior team member and monitor actual customer off take vs. plan (Sales Plan, MOU, Annual Budget) for the territory. Report in case of any deviations
Generate orders on a daily basis by following up with customers and channel partners. Maximize grades with higher NSR in the assigned geographical territory
Create category wise customer coverage plan detailing the frequency of physical visits for value-added services followed by on-line submission of visit reports in eCRM module
Follow up with relevant stakeholders for collection of statutory documents like C Forms, authenticated excise invoices, letters confirming discharge of service tax liabilities, documents for grouping of companies as per policy, ARE Forms, etc.
Generate commercial proposal in collaboration with the senior team member for case pertaining MOU Defaults, QD cases, etc. Customer Relationship Management
Provide feedback to customers on dispatches, order status , stock transfer movements to regional depots
Inform customers and channel partners on production schedules, material availability p…
