Overview
Retention Marketing Specialist Jobs in Santa Monica, CA at FIGS
We are a small, privately owned nutraceutical company. We are a collaborative team that focuses on quality products, exceptional customer service, creative marketing, good communication, integrity, and fun. We function primarily as an in-house marketing team doing internal marketing to our customers. We’re looking for someone to join us in collaboration for future growth.
We are seeking someone to be responsible for the execution of marketing across multiple channels against set timelines, and quality expectations.
Core Responsibilities
Maintain customer marketing calendar and detail quarterly plans.
Work alongside the marketing team to develop comprehensive marketing campaigns including objectives, timelines, and responsibilities
Supervise daily execution of various tactics including emails, social media posts, web banners, and more
Manage key campaigns for acquiring, retaining, and growing customers.
Responsible for communication channels including website, social media, and email campaigns. Direct updates and maintenance of utilizing on site staff and contract designers.
Continually evaluate marketing channel performance and collaborate to drive outstanding practices.
Track important metrics to measure marketing program success
Oversee the flow of internal and external design production from concept to completion; this includes developing, managing, and advancing project schedules with project management software (Trello/Asana/Monday).
Responsible for freelance and vendor partnerships/relationships.
Accountable for maintenance of our website with support from web developers.
Alongside the marketing team help develop and implement e-commerce and consumer marketing strategies and initiatives.
Essential Skills
Proactive learner of new strategies, systems, and software
Ability to work on multiple projects and proactively manage competing priorities.
Strong interpersonal skills that include being good at listening, asking curious questions, guiding, facilitating, and motivating cross-functional teams.
Familiarity and comfort with online shopping, social media, and using the internet.
Proficiency with Office 365, Google Sheets, Trello (or similar project management tools), and WordPress (or other web content management).
Assign and/or perform quality assurance and proofing on various deliverables
Experience in Trello or similar project management software
Wordpress experience and/or general web content management systems
Copy writing skills to develop and distribute to the copywriting team
Desirable Qualifications
Experience in Adobe Creative Suite or other design software (Canva, Figma)
Previous involvement in a small business environment, particularly in building/supporting social media and email marketing strategies.
Familiarity with Amazon marketplace and marketing tools.
Reports to: Director of Operations
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Schedule:
Monday to Friday
Work Location: Hybrid remote in Tualatin, OR 97062
Title: Retention Marketing Specialist
Company: FIGS
Location: Santa Monica, CA
