Overview
Sales Manager Jobs in Arizona City, AZ at SoFi
Title: Sales Manager
Company: SoFi
Location: Arizona City, AZ
Employee Applicant Privacy NoticeWho we are:Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.Join us to invest in yourself, your career, and the financial world.The roleThe Production Manager (Sales Manager) is responsible for managing a team of Mortgage Loan Originators, including training, motivating, and performance managing team members to drive a highly successful team structure, while also ensuring every member interaction becomes an exceptional interaction with SoFi. You will lead a team of 10 – 12 Mortgage professionals, with responsibility for facilitating the closing of loans at or ahead of the target while delivering an outstanding member experience.
What you’ll do:
Independently manage teams of 10 – 15 mortgage associates
Manages pipeline and meets minimum monthly personal production for the team
Train, motivate, monitor, and coach new associates
Serve as a second-tier for escalations
Handle special member circumstances and problems as they arise
Ensure team is following procedures, as well as regulatory compliance
Provide exceptional member experience
Performance manage team members through scorecard metrics
Manage daily reports to ensure team member performance
Proactively identify, escalate issues and propose recommended solutions
regarding potential issues with contributing to operational success
Drive excellence in every member interaction
Monitors the day-to-day activities of functional areas to ensure compliance to internal policies
Other duties as assigned
What you’ll need:
Minimum Bachelors or Associate Degree or significant experience in the industry
Mortgage Sales Management experience or its equivalent
3 + years’ experience in sales management
3 + years general customer service experience
Centralized sales experience or processing center management experience
Experience training, motivating, monitoring, and coaching sales teams
Strong written and verbal communication skills to answer questions and communicate issues clearly and concisely to associates, members, and upper management
Ability to work independently with little or no supervision
Professional demeanor and excellent work habits are essential
Mortgage, consumer credit, or consumer lending experience
Ability to motivate the sales team to exceed performance expectations
Carries multiple state NMLS licenses
Demonstrated success motivating and leading a team of sales professionals to meet or exceed rigorous sales targets
Passionate about the member experience
Knowledge of regulatory compliance
Ability to work well with technology and the desire to help design workflows and processes to enhance our sales strategy and volumes
Assist with and support infrastructure needed to support growing a sales team
Ability to react to change quickly and implement new processes and procedures
Compensation And Benefits
The base pay range for this role is listed below. Final base pay offer wi…
