Overview

Senior Director – Retention Marketing and Student Experience Jobs in Chicago, Illinois, USA at Adtalem Global Education

Company Description About Chamberlain University

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden

diverse

healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP).

Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global

Education

, at .

There is one very significant way Chamberlain is different than other Universities - Chamberlain Care. Healthcare

education

is offered in a culture of

service excellence

and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.

If you’re ready to live Chamberlain Care, we invite you to

apply today

!

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity,

innovation

,

communication

, and stronger team relationships, supporting both individual and organizational success.

Job Description

This role will serve as a champion for students, actively promoting a cohesive student experience. This position is responsible for directing the development and implementation of retention marketing strategies, creating a personalized, seamless omnichannel experience. Using data to develop strategic initiatives to promote student achievement, this position will help facilitate student progression and increased graduation rates. The Senior Director is also responsible for managing the retention marketing staff and agency partners and working in cooperation with various functional teams to achieve results.

Promotes resources and solutions to enable student success.

Creates best-in-class programs and campaigns that provide high quality student experiences.  Identifies challenges and obstacles within the student journey and connects with resources to reduce friction.

Directs the operations of the Retention Marketing team.

Guides and directs the development of the creative work to organization’s advertising and marketing standards.

Uses data analytics and establishes/monitors KPIs to measure the effectiveness of student retention initiatives and regularly reports on progress to

senior management

Oversees all retention marketing communications including branding, print, digit…

Title: Senior Director – Retention Marketing and Student Experience

Company: Adtalem Global Education

Location: Chicago, Illinois, USA

Category: Healthcare, Marketing / Advertising / PR

 

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