Overview
Senior Manager, Customer Marketing Strategy (Remote) Jobs in Arlington, VA at RTX
Title: Senior Manager, Customer Marketing Strategy (Remote)
Company: RTX
Location: Arlington, VA
Date Posted:2025-01-29
Country:United States of America
Location:VA108: 1100 Wilson Blvd, Arlington 1100 Wilson Boulevard , Arlington, VA, 22209 USA
Position Role Type:Hybrid
RTX Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to joinRTXand theGlobal Communicationsteam:
Senior Manager, Customer Marketing StrategyAs part of RTX’s Global Brand & Marketing Center of Expertise (COE), the Customer Marketing team develops and implements a global customer marketing and experience strategy to build awareness and intimacy for external audiences. The team educates and shapes engagements with customers to support business growth and optimize marketing investments.
What You Will Do
Leads RTX’s long term customer marketing strategy using campaign alignment and CRM data to optimize marketing investments.
Manages and develops a team of customer marketing strategists to support their growth and development.
Partners with Communications COEs to develop multi-channel strategies for engaging key external audiences.
Understands and upholds RTX brand strategy, guidelines, processes and policy
Partners with Communications COEs to identify appropriate metrics to determine objective achievement and develop corresponding dashboards.
Develops and maintains relationships with third parties to identify, negotiate and secure customer sponsorship opportunities for RTX in compliance with company policy.
Plans, attends, and leverages customer sponsorship benefits and events to deliver results in support of business objectives and as part of campaign alignment.
Develops and executes experiential opportunities for customers to engage with RTX brand in innovative and memorable ways.
Qualifications You Must Have
Typically requires a Bachelor’s Degree in Communications, Marketing, English, Public Relations or related field and minimum 10 years prior relevant experience, or an advanced degree in a related field and minimum 7 years’ experience.
Experience with aerospace and defense industry, and prior knowledge of strategic approach and process around customer research, sponsorships and marketing execution.
Must be authorized to work in the US without sponsorship now or in the future. RTX will not offer sponsorship for this position.
Qualifications We Prefer
Strategic thinker and self-starter
Demonstrated experience working in a highly matrixed environment
Organization skills with attention to detail
Strong interpersonal, influencing and collaborating skills
Excellent written, oral and e-communications skills, especially in a virtual environment
Previous experience delivering successful marketing campaigns for organizations, preferably in the aerospace or a related industry
Ability to excel in fast-paced environment with tight deadlines
What We Offer
Robust total rewards package with …
