Overview
Social Commerce Manager (Instagram & TikTok Stores) Jobs in United States at Pinsa Love
POSITION SUMMARY
The primary duties of the Travel Trade & Travel Media Manager are to promote and sell Albuquerque as a premier leisure, group tour, and foreign independent travel (FIT) destination; generate business from the travel trade market including domestic and international tour operators/suppliers, group tour planners, group leaders, student associations and other related markets; generate leads for travel trade business through industry events, online platforms and various client contact opportunities; coordinate and execute site visits for group tour planners and qualified travel media members; and develop and maintain inventory of destination assets of interest to the travel trade market and travel media members.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Promotes the Albuquerque area as a visitor destination to the domestic and international travel trade and travel media markets.
· Generates new travel trade business through prospecting phone calls, emails, direct mail and other sources.
· Responds to in-bound group tour and travel media inquiries requesting information on Albuquerque.
· Develops and maintains relationships with clients by following up on initial calls, providing collateral as requested, and maintaining general contact; communicates relevant information and sends leads to partners as appropriate.
· Develops and maintains an inventory of destination assets of interest to the travel trade market and travel media members.
· Creates itineraries and packages for the group tour and FIT markets and qualified members of the media using industry software.
· Coordinates and executes site visits for group tour planners and qualified members of the travel media landscape, working primarily with Visit Albuquerque’s partnership base. Communicates with and develops programs to educate partners on issues, topics, and new trends relating to the travel trade and travel media industries.
· Provides services support for group tours and applicable meetings and conventions as needed.
· Conducts ongoing research on potential tour groups that may be a good fit for Albuquerque using analytical tools to solicit business.
· Utilizing strong analytical and marketing skills, selects potential clients, prepares and presents bids for groups to come to the destination. Evaluates and determines what amenities will be offered to potential clients to assist with their selection and provides the necessary marketing material to encourage the decision.
· Selects appropriate marketing materials to accompany and augment written or personal presentations to domestic and international boards of directors, tour operators, planners or site selection committees on Albuquerque’s position as a desired group tour destination.
· Travels on behalf of Visit Albuquerque as required, representing Albuquerque by marketing and promoting the destination at trade shows, travel conferences and other travel trade venues.
· Responsible for pre-planning, target marketing, pre- and post-mailers for industry-related events and trade shows.
· Analyzes value of applicable tradeshows and events value to determine if they are the best ROI for Visit Albuquerque travel trade leads.
· Uses industry software (Simpleview) to manage and maintain the database of new and current travel trade and media contacts. Tracks and reports lead distribution and service requests to evaluate the effectiveness of promotional efforts including relevant sales data and group tour bookings.
· Serves as a member/representative for the National Tour Association, American Bus Association, Student & Youth Travel Association, Grand Circle Association and other relevant organizations.
· Develops and maintains professional relationships with clients and Visit Albuquerque partners.
· Assists in developing the annual marketing plan and budget for the travel trade sector.
QUALIFICATIONS
Education/Experience
Bachelor’s degree from four-year college or university with two years of outside sales, travel trade or media experience or equivalent combination of education and experience. Degree in Hospitality or Business is desirable.
Required Skills, Knowledge and Competencies
· Knowledge and appreciation of Albuquerque and its hotel, venue and hospitality assets.
· Existing knowledge of the travel trade industry is desired.
· Must be able to operate personal computer including laptop computer or iPad when traveling.
· Ability to learn and be proficient with industry-specific software (Simpleview) required.
· Intermediate to advanced knowledge of Microsoft Office/365 software including Outlook, Word, Excel and PowerPoint.
· Must be able to prioritize multiple responsibilities and meet deadlines.
· Analytical skills to determine quality of business that results in best-suited business opportunities.
· Demonstrated strong written, verbal and presentation communication skills.
· Ability and willingness to make routine decisions independently.
· Organized and able to establish and maintain accurate filing systems.
· Skills and ability to operate general office machines such as computers, copiers, telephone, etc.
· Excellent interpersonal and presentation skills.
· Demonstrated sales and negotiation skills with ability to develop client relationships.
· Demonstrates ability to effectively present information and respond to questions from groups, clients, customers and the public.
· Demonstrates professional and ethical conduct at all times in accordance with Visit Albuquerque policy.
· Must be well groomed and always maintain a professional appearance in keeping within industry standards.
· Occasional overnight, weekday and weekend travel is required and must be able to work occasional evenings and weekends.
· Must have reliable transportation and be able to travel to visit off-site appointments.
· Must have valid registration, appropriate insurance, a good driving record and possess a valid NM Driver’s License.
· Contributes to a positive workplace environment by demonstrating superior customer service skills in dealing with internal and external customers, speaking positively when referring to Albuquerque, Visit Albuquerque, and staff members, and always acting and speaking in a courteous and professional manner.
PHYSICAL DEMANDS
Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
Frequent air, train or automobile travel may be required (15-20%).
Occasionally constructs and dismantles tradeshow booths, which may require lifting, carrying, and movement of support materials (i.e., Visitors Guides, etc.) weighing up to fifty (50) pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Job Type: Full-time
Pay: $52,399.00 – $65,499.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Education:
Bachelor’s (Preferred)
Location:
Albuquerque, NM 87103 (Required)
Ability to Commute:
Albuquerque, NM 87103 (Required)
Ability to Relocate:
Albuquerque, NM 87103: Relocate before starting work (Required)
Willingness to travel:
25% (Required)
Work Location: In person
Title: Social Commerce Manager (Instagram & TikTok Stores)
Company: Pinsa Love
Location: United States
