Overview
Social Media & Community Manager Jobs in New York, New York, USA at Dashlane
Location: New York
Dashlane’s mission is to make security simple for millions of organizations and their people. We empower businesses of every size to protect company and employee data while helping everyone easily log in to the accounts they need—anytime, anywhere. Over 17 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.
Our global team is united by a strongsense of communityand passion for improving the digital experience of our users. Learn more about how we work, how we hire, and the benefits of being a Dashlaner in our Life at Dashlane page.
About the Role:
The Social Media and Community Manager is responsible for managing Dashlane’s external voice across platforms. This role will oversee day-to-day community management across social platforms, develop and execute our social media strategy, create engaging content, and foster a strong online community as part of the broader Global Corporate Communications and Marketing team.
With Dashlane’s mission to provide complete credential security to businesses worldwide, you’ll be focused on growingbrand awarenessand trust with IT and security leaders while also being an ally to our loyal user base. Dashlane protects both businesses and consumers, so you’ll need experience talking to a technical crowd and simplifying complex topics.
Location:
You will be based in our NYC office in a hybrid capacity with 3 days in our office.
Responsibilities:
Develop a holistic social media and community management strategy in service of Dashlane’s marketing goals.
Create and deploy engaging content across our various social media platforms.
Lead day-to-day social posting and community management, including customer troubleshooting and issue handling (particularly on Reddit), in close partnership with our customer success team and subject matter experts.
Set the social plan and editorial calendar for product launches, brand campaigns, events, reports, and other integrated marketing moments.
Lead social metrics tracking and reporting to Dashlaneleadership.
Work closely with the paid social media team as part of the overall marketing strategy.
Continuously seek ways to enhance the impact of our social media presence.
Requirements:
4+ years of B2B tech experience is a must, with experience marketing to IT leaders.
Expert in channel strategy, content creation, and message prioritization.
Proven track recordof buildingbrand awarenessand engagement with IT leaders.
We’re also looking for:
Proficiency with social publishing and analytics tools.
A fast learner with a hunger to learn a new business and product.
Self-starter that will take ownership of the social program and proactively drive its success.
Excellent writing skills with keenattention to detail.
Experience in social strategy and planning.
Strong understanding of social media platforms and analytics tools.
An ability to adapt to change quickly, operating with minimal process and structure.
An understanding of how social media fits into a company’s overall marketing strategy.
Basic knowledge of visual design.
Experience in security is a plus.
Salary Range:$130,000 – $152,000 in base salary.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits and other opportunities  also include equity …
Title: Social Media & Community Manager
Company: Dashlane
Location: New York, New York, USA
Category: Marketing / Advertising / PR, IT/Tech
