Overview
Social Media Coordinator Jobs in Washington, DC at KLH Aesthetic Consulting
Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
Reporting to the Director of Payment Strategy, Marketing & Operations, the Manager will lead the payment marketing team delivering exciting marketing campaigns that increases customer/cardholder engagement and loyalty to the HSN brand while optimizing the team processes and applying main whole-house marketing events and programming. You will also cultivate bank marketing partnership to ensure agreement in marketing strategy and seamless execution of payment marketing roadmap through curated marketing campaigns.
Role is hybrid-remote and based in West Chester, PA.
Who We Are
HSN takes shoppers on a journey – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
Your Impact
Lead cross-acceptance PLCC marketing across partner brands.
Analyze monthly, quarterly, and annual marketing campaign results for leadership share out; provide future recommendations based on performance results.
Partner with HSN’s Manager of Payment Strategy and Operations in vendor relationships with PLCC, gift card and AFOP providers (i.e., Synchrony, Blackhawk, PayPal, traditional credit card networks and latest payment providers) to identify and maximize payment marketing opportunities to lead new names, increased customer loyalty, incremental spend and increased share of wallet to preferred forms of payment.
Integrate customer surveys, insights and campaign performance into future marketing plans and activities.
Research and monitor industry trends, innovations and marketing best practices including those in payments, credit cards, and mobile commerce.
Work with all partners to ensure payment campaigns are communicated and accomplished across all platforms and channels.
Help develop the annual budget planning process each year to maximize lifecycle marketing opportunities
What You Bring
5+ years experience developing an annual budget planning process to maximize marketing opportunities.
5+ years experience monitoring in-flight campaigns to identify potential issues and troubleshoot with internal and external partners.
5+ years experience partnering with Finance, Legal and other teams to inform and track performance of mass and targeted marketing campaigns.
5+ years experience driving strategy of targeted and mass customer acquisition/lifecycle campaigns across multiple channels including digital, broadcast, email, direct mail, mobile, call center, and vendor communications
5+ years experience presenting marketing plan and results to leadership.
Remote work is not permitted in NYC at this time.
#LI-AC5
#LI-Hybrid
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
[email protected]
for assistance.
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Title: Social Media Coordinator
Company: KLH Aesthetic Consulting
Location: Washington, DC
