Overview
Social Media Coordinator Jobs in Austin, TX at Keller Williams Realtors
Social Media Coordinator
#24-183
Austin, Texas, United States
Position Purpose
We are seeking an ideal Social Media Community Coordinator who possesses strong administrative and organizational skills, along with a talent for writing engaging social media content. This role offers the opportunity to make a significant impact through social engagement, as you will manage Facebook groups for agent and leadership communities.
The ideal candidate will have excellent interpersonal skills and a genuine passion for community engagement. You should take pride in your social media content, demonstrating proven results. A key aspect of this position is delivering exceptional verbal and written customer service while continuously learning and implementing new ideas to enhance our agents’ engagement and success.
Location(s)
Austin Texas Corporate Office-TX-CO
About Us
With more than 1,000 market center offices and 173,000 agents, Keller Williams is the world’s largest real estate franchise by agent count. The franchise is No. 1 in units and sales volume in the U.S. Since 1983, the company has cultivated an agent-centric, technology-driven, and training-based culture, and has consistently won awards as Best Companies to Work for in Texas, Top Work-Life Balance Company, America’s Best Employers for Diversity, Best Employers for Women, and America’s Most Innovative Companies. If you want to be a part of an award-winning team that fosters innovation, focuses on people and service, and where you can make a difference, then Keller Williams is the place for you.
Keller Williams Recognition in 2024:
Glassdoor “Best Places to Work 2024”
Entrepreneur “2024 Franchise 500 Hall of Fame”
Franchise Business Review “2024 Top Franchise for Women”
Realtor Mag “2024 NAR 30 under 30”
Franchise Business Review “Culture 100”
The Impact You’ll Make
Lead community engagement on social media with top agents and leadership:
Create, oversee, and maintain private social media groups
Create curated online content for over 30,000 high-performing real estate agents by:
Maintaining a regular schedule of posts and live video
Maintaining a regular schedule of questions and curated answers
Maintaining a schedule to promote digital and in-person events
Tailoring content to the audience and channels, ensuring it aligns with the tone the audience expects
Oversee social media platforms and ensure maximum consumer engagement
Create, maintain, and execute social media post calendar
Develop and maintain brand initiatives, and company awareness and foster a sense of community in social media
Write and edit copy for social media with a focus on consistency in tone, voice, and terminology specific to the brand and real estate industry
Collaborate with marketing, public relations, and publishing teams to develop success stories throughout different stages of their experience and follow up on key milestones
Work with executive and marketing teams to develop and execute creative multimedia posts
Assist in the management of live stream content on social channels
Develop strategies to increase online engagement, welcome new members, and grow interest
Reply and moderate all social media interactions on Facebook groups
Gather, measure, and analyze metrics data for social media campaigns
Present group growth and engagement metrics to leadership on a weekly basis
Stay up to date with the latest best practices and technologies
The Experience You’ll Need
A bachelor’s degree is strongly preferred. Relevant work experience may be considered as a substitute
Two to three years of experience in content creation and social media management, preferred
Two to three years of experience in the real estate industry, preferred
Excellent communication skills and a creative mindset, with the ability to use data to inform decisions
A positive attitude, approaching new situations with curiosity and initiative
Proven ability to solve problems independently and resourcefully
Proven success in project management experience or related skills specific to social media
Basic to intermediate proficiency with Microsoft Office, Asana, and Google Suite (especially Google Sheets)
Excellent time management abilities
Exceptional written communication skills
Skilled in using social media scheduling tools
Knowledgeable in tracking and reporting metrics
Maintains high confidentiality and discretion
Strong verbal and written communication abilities
Highly organized
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by the Americans with Disabilities Act As Amended to perform the essential functions.
Sitting
Keyboarding
Viewing computer monitor
Work Environment
Work is performed in a business office environment. Ability to work extended hours, as required, in support of the company’s business needs.
Benefits and Compensation
Medical (including FSA and HSA options)
Dental
Vision
401k with Company Match
Keller Williams Incentive Plan (KWIP)
Basic Life Insurance
Voluntary Life Insurance
On-Demand Mental Healthcare
Employee Assistance Program (EAP)
Legal Services
Pet Insurance
Identity Theft Protection
Paid Time Off
Paid Holidays
Floating Holidays
Title: Social Media Coordinator
Company: Keller Williams Realtors
Location: Austin, TX
