Overview
Specialist, E-Commerce Operations Jobs in Chicago, Illinois, USA at Wilson Sporting Goods
Overview
At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity.Teamwork. Ambition.Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal.
One team, one dream.
We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek outdiversevoices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich anddiverseculture in which we learn from one another throughempathyandinclusion.
Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire tomake a difference—and who love to help others win. Together, we will create a better world through sport. Join us.
What You’ll Do
TheE-commerce Operations Specialistwill manage the product setup processes in a timely and accurate manner, optimize existing product information, identify and implement content enhancements and support ongoing improvements to the user experience. Responsibilities are both tactical (working within a CMS to make content updates) and strategic (engaging business partners to develop short- and long-term product release strategies).
The ideal candidate must be a self-starter that can perform in a highlycollaborative teamenvironment. This is a hybrid role for someone who has had experience in bothproject managementand the management of web content and data.
Specific responsibilities include, but are not limited to:
Manage the setup of all new products within the baseball/softball business unit for brand websites (, , , , , team.shop)
Coordinate the development of product content by working in conjunction with the business units to ensure product information is available on the websites at the time of market launch.
Collaborate withmerchandising, brand marketing, email and digital teams to ensure new products are available and marketed upon release on the site.
Serve as final QA check before products are published online. This will require developing and managing product release “checklist” to validate all products are configured correctly within back office and front office systems.
Document and refine internal processes for product content management, including timelines, requirements documents, templates, out of stock / sale / special offer processes, and other best practices related to maintaining consistent treatment of products across a disparate catalog.
Edit product content to ensure compliance against brand standards and ensure consistency of product data across product categories.
Lead periodic site reviews to identify opportunities to deliver enhanced user experience and higher site conversion rates. These reviews would include design/layout, content utilized (images, video, text descriptions, reviews, social integration), and related content/product recommendations.
Develop training documentation and coordinate annual content management training sessions with international markets. Communicate…
Title: Specialist, E-Commerce Operations
Company: Wilson Sporting Goods
Location: Chicago, Illinois, USA
Category: IT/Tech, Marketing / Advertising / PR
